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Fundraising Manager

Flexible location - initially home-based, with regular travel to London
£34,613 pa (including £4,689 London Weighting) + excellent benefits including flexible working
Closing date
8 Jul 2021

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Fundraising, Events Fundraising
Housing & Homelessness
Full Time
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Job Details

Fixed term contract until end of March 2022 with possibility of extension 

Flexible location - initially home-based, with regular travel to London when our Old Street office re-opens. Travel to London-based fundraising and industry events required

Has your experience gained in a charity, fundraising or events environment given you a real desire to further develop your career in the events field? Then join Shelter as a Fundraising Manager and you could soon be playing a vital role at the heart of our Income Generation directorate.

This role is being advertised as Fundraising Manager - Challenge & Bespoke Events but on appointment your job title will be Challenge and Bespoke Events Manager.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team
Our Challenge and Bespoke Events team sits alongside our Culture, Entertainment and Sports and Community Fundraising teams under the umbrella of Community and Events, within a wider department – the Income Generation directorate. Welcoming, supportive and keen to meet you, we work hard but try and have a lot of fun too. What’s more, we’re very ambitious and seek to significantly grow our income and supporter numbers and are looking for someone to be part of the team that makes that happen. Put simply, this is a great opportunity to specialise in mass participation and challenge events fundraising and supporter experience while at the same time advancing your career.

About the role
Across the charity sector, fundraising through challenge events has been hugely impacted over the last year due to the effect of Covid-19. At Shelter, we’ve consolidated our events offering and are investing in growing our portfolio. This is your chance to be part of that growth.

As well as project managing and developing new and existing mass activity campaigns, we’ll look to you to ensure the delivery of excellent supporter care for event fundraisers too. Designing processes to implement supporter care effectively e.g. categorising fundraisers, creating cross-team agreements, effective use of databases, monitoring success and working within regulations will be key. What’s more, you’ll be responsible for taking a lead in transforming and renewing our supporter communications e.g. journeys on email, social media networks and other channels. Along the way, you’ll manage team assistants and regularly work with project managers to create inspiring communications plans for different groups of supporters, as well as with colleagues in Marketing and Digital Fundraising to reach new fundraisers by testing new approaches and implementing best practise in digital marketing. 

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you
Your experience to date has given you a good understanding of best practice in marketing communications in order to effectively test new approaches to our challenge and bespoke fundraising supporter experience. You also have a passion for customer care and excellent project management skills that enable you to work effectively with lots of stakeholders and oversee planning, manage budgets and embrace ambitious targets. Used to line managing, motivating and developing others, you have experience of interacting with, and influencing, internal and external stakeholders and building relationships and networks while remaining sensitive to others’ needs. Above all, you’re flexible, open to change, results-driven and excited by the prospect of working in an innovative team that’s committed to improving our challenge and bespoke fundraising offerings. 

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We will be sharing the interview questions with candidates shortlisted for an interview 3 days before the interview. Please note, there will be a test as part of the interview process.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.


The housing crisis is now a national emergency.

Shelter was founded 52 years ago, not by the wealthy or powerful, but as a community organisation whose purpose was to change society. That means we’re needed more now than at any time in our history: for millions of our fellow citizens the fundamental human need for a safe home is ignored.

Forget finding who’s to blame for this. Shelter is here to do far more than just point out what’s gone wrong. We are here to put it right, and that’s why our aim is for this strategy to be nothing less than a turning point for both Shelter and our country.

Without a home, no one can achieve their full potential. With millions whose right to a home is under threat, neither can the country. We believe that because the need for a home is so all-consuming, a home is a basic moral right, and everything we will do from now will be done to defend that right.

We’ve all talked so much about the ‘housing crisis’ that we’ve stopped believing it can be solved. The phrase has become like wallpaper. But this is a national emergency, and one that demands fearless, ambitious action.

In developing this strategy, it’s been vital to start with our own people: those who rely on our services, our volunteers, our employees. We aim to rebuild a movement, stronger than ever, and a movement must start with a simple idea that unites everyone within Shelter, our best advocates. Change starts here, in our work with individuals, spreading through communities, and across society.

We identify in this strategy six million households whose right to a home is either denied or under threat at this very moment. Soaring rents that squeeze out food and clothing, being thrown out of your home through no fault of your own, simply being too poor to afford a home: the terror of homelessness is everywhere.

Many are living in grossly unfit and unsafe conditions, adults and children whose lives are blighted by fear and despair. Discrimination is rampant in private renting and we have lost sight of the simple fact that we need a home just as much as we need healthcare and education. We are building the fewest social homes in 70 years, at a time when more and more people desperately need them.

In Shelter’s services, our people work tirelessly to alleviate the sheer destitution they see day in and day out. We will be a rock in the storm every day for those who need us. But our aim is bigger – to cut this suffering off at source – and we acknowledge in this strategy that we can’t do it overnight, neither can we do it alone.

For the first time, Shelter is committing in this strategy to ten-year goals as well as three-year goals so we can be confident of building to the necessary changes over the next decade. And at the same time we commit in this strategy to building the movement of people who will make this change possible.

We plan in the next three years to have 500,000 supporters join us in our mission to respond to this emergency, through campaigning, volunteering and donating. It is people that can power the change we seek.

This national emergency has been decades in the making. Now is the moment to act together with one purpose. In the community, our hubs and shops will be magnets for everyone with a role in ending the national emergency. Nationally, we will work with everyone who sees the desperate need for change: no one group or party is to blame for the emergency, and no one group or party can end it either.

Shelter: it’s a fundamental need and a basic moral right. Please join us to defend it.

Polly Neate, Chief Executive

Helen Baker, Chair

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