Monitoring and Evaluation Lead

User Voice
£30000 per annum
Closing date
4 Jul 2021

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Senior Management
Full Time

Job Details

Monitoring and Evaluation Lead
London (Office and home-based)
About Us
At User Voice, we are all people with lived experience of the criminal justice system and we are passionate and energetic about making change, happy to have become part of the unique User Voice dynamic.
We are resilient by nature and work alongside, rather than within, the criminal justice system. We are servant leaders, accountable to the people we serve. Since we began our journey in 2009, we have grown significantly, with 5 regional teams, 30 plus staff and 400 volunteers.
We are now seeking a Monitoring and Evaluation Lead to join our team on a full-time basis working 40 hours per week.
The Benefits
- Salary of up to £30,000 depending on experience
- 25 days’ holiday per annum plus public holidays
- Take on an exciting role where you can make a real difference
- Become part of a determined team who are passionate about what they do
This is a fantastic opportunity for an individual with excellent quantitative research skills to join a charity dedicated to reducing offending and support rehabilitation efforts with marginalised people in and around the criminal justice system.
By joining us and succeeding in your role, you will help measure our impact and ensure thousands of people have their voices heard by decision makers at local, regional and national level.
At User Voice, we value experience – 85% of our team have lived experience. If you believe you have the skills and experience we’re looking for, apply today.
The Role
As the Monitoring and Evaluation Lead, you will be responsible for measuring our impact and ensuring the voices of those in prison and on probation are represented and listened to by key decision makers.
Reporting to the Head of Research, you will lead internal and external monitoring and evaluation activities and manage interns who are providing day-to-day support.
You will work will colleagues across the organisation to drive service improvement and innovation, especially in our council model.
Additionally, you will:
- Help create an evidence-based culture, embedding evaluation into service development and delivery
- Support the development of on-going monitoring systems across the charity’s programmes
- Support the design and implementation of a framework to collect, input and manage data
- Lead on programme analysis and evaluation
- Undertake weekly and monthly programme reporting
About You
To join us as a Monitoring and Evaluation Lead, you will need:
- Quantitative research skills
- Excellent IT skills, including spreadsheets (e.g. Excel) and survey software such as JotForm/Qualtrics etc.
- Experience of collecting, inputting, managing, analysing and reporting on data
- A high level of attention to detail and the ability to work with complex data sets
- The ability to communicate monitoring and evaluation data clearly and concisely to non-expert audiences
- Excellent time management and project management skills
- Excellent people and stakeholder management skills
- A commitment to the charity’s mission and own personal development, as well as an openness to feedback
Experience of working in the charity sector and/or criminal justice system would be beneficial to your application. Experience of line management/managing interns would also be advantageous, as would personal experience of being in prison or on probation.
This post is subject to basic criminal record disclosure check via the new Disclosure and Barring Service (DBS) processes.
Other organisations may call this role Lead Data Analyst, Lead Analyst, Analyst, Data Analyst, or Performance and Evaluation Analyst.
User Voice welcomes applications from ex-offenders and from all sections of the community regardless of race, gender, sexual orientation, religion, age or disability.
So, if you’re seeking your next challenge as a Monitoring and Evaluation Lead, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.


We were created by and are run by people who have been in prison and on probation. Lived experience means we engage empathetically instead of sympathetically.

We exist to reduce offending by working with the most marginalised people in and around the criminal justice system to make sure that practitioners and policy-makers hear their voices.

Find Us
United Kingdom

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