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Major Donor Manager

Homeworking then W6 7NL, London (Greater)
£42,500 per annum
Closing date
14 Jun 2021

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Fundraising, Major Donor/ Gifts
Social Care & Welfare
Full Time
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Job Details

During the Covid-19 pandemic, amid the unprecedented surge in demand for support from people who have been rocked by the financial impact on their livelihood, Turn2us has responded with compassion and agility. Thanks to our supporters, we’ve been able to offer over £3m in direct grants to households struggling to afford basic essentials. We’ve increased our telephone helpline capacity for people with additional needs and we’ve ensured our digital income maximisation resources, including our welfare Benefits Calculator and Grant Search tools, used by millions since March ‘20, reflect the latest support available to people.

We want to go further. Our drive to continuously improve our services and target them to the people and places where need exists, is dependent on securing sustainable funding for new and existing programmes at Turn2us and in partnership with other organisations.

As Major Donor Manager, you will play a core role in the pursuit of our purpose to support people in financial hardship to move from surviving to thriving. You’ll also be joining at an exciting time in the charity’s evolution. We have refined our purpose, values, strategy and structure in the past twelve months. We are co-producing our work with people who have lived experience of financial hardship, so that their unique insight and voices drive change in policy and practice.

Your insight into the fundraising landscape, emerging trends, high value income generation and success securing significant gifts from a range of high net worth individuals will help shape our approach and deliver new income and impact. Your perception and confidence will help match Turn2us’s vision to funders’ interests and values.

This is a fantastic opportunity for an experienced major donor fundraiser with expertise of personally securing high value gifts from individuals. As Major Donor Manager you will be responsible for an existing warm portfolio of established donors, alongside new business responsibilities to identify further support.

You will have knowledge of major gift fundraising principles and the solicitation process with a demonstrable ability to engage with Major Donors and solicit high value personal donations through face to face meetings with the ability to present a compelling "case for support" using excellent written and verbal communication skills. You will be able to prioritise, both strategically and operationally with the ability to influence at senior stakeholder level.

You will have significant senior stakeholder exposure (internal and external) and play an integral role in contributing to plans for the launch of a new development board in 2021/2022.

You will instinctively understand the close relationship between personal and family philanthropy and institutional funders, enabling you to build and steward relationships and grow our income pipeline.

Critically, your personal values, drive and ambition will contribute to achieving impact for people without enough income to thrive, particularly in the context of Covid-19, will shine through in this key role.

Person Specification


  • Demonstrable experience of major gift fundraising. Proven track record of successfully identifying, securing and cultivating major gifts.

  • Experience of working with senior volunteers and/or committees to deliver major fundraising targets

  • Excellent and proven knowledge of major gift fundraising methodology including prospect research, managing databases for major account portfolio management, proposal preparation and the cultivation, solicitation and stewardship of major donors.

  • Demonstrable experience of engaging and influencing stakeholders including senior staff, colleagues, supporters and volunteers.

  • Demonstrable experience of developing and implementing successful pipeline and stewardship strategies to achieve significant strategic growth in income.

  • Evidence of developing compliance, monitoring & evaluation frameworks within funding propositions.

  • Demonstrable experience in writing competitive funding proposals and compiling robust budgets for programme funding.

  • Confident in financial planning, forecasting and pipeline management.


  • Analytical, insight- led approach to articulating charity programmes.

  • Strong influencing and communication skills with the ability to gain commitment from stakeholders at all levels both internally and externally to achieve objectives.

  • Excellent written and verbal presentation, with the ability to communicate a creative and compelling ‘case for support’ that can be tailored to different audiences.

  • Effective networker with a high level of interpersonal skills and a strong ability to negotiate, influence and present to a range of people and groups.

  • Excellent financial management and planning including reporting & analysis and understanding of treatment of restricted/unrestricted income  and charity governance

  • Excellent time-management skills.

  • IT proficiency to a self-supporting standard in Microsoft Office applications (2000 or later version).


  • Knowledge of the UK funding landscape, philanthropy and fundraising methods.

  • Effective use of research to support pipeline management.

  • Understanding of the Charities Act and regulator legislation relating to fundraising and tax effective giving.

Personal Attributes:

  • A consummate team player able to engage with and manage a range of stakeholders.

  • An inquisitive planner that understands the role of data and insight within fundraising.

  • Strategic thinker with the ability to clearly articulate strong fundraising strategies.

  • Ability to drive the implementation and delivery of tactical plans to achieve objectives and financial targets.

  • Ability to motivate and inspire stakeholders, particularly funders/donors.

  • Entrepreneurial approach to fundraising with the ability to identify and maximise opportunities and evolving funding models and practice.

  • A confident individual, who is able to prioritise their work and is target driven and solution focused.

  • Resilience, determination, enthusiasm and the ability to cope well under pressure.

  • Commitment to Equality, Diversity and Inclusion and strong personal attention to safeguarding and well-being.


  • Willingness to attend cultivation and networking events,  and other evening and weekend events 

  • Willingness to travel within the UK

Turn2us is fully committed to equality, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds.


Turn2us exists to help people access the money available to them – through benefits, grants and other financial help.


Our free, accessible website – – is a comprehensive and invaluable resource designed to help people find appropriate sources of financial support, quickly and easily, based on their particular needs and circumstances.

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