Charity: When You Wish Upon a Star
Role: National Events Fundraiser
Location: North West or East Midlands
Reports to: Head of Fundraising
When You Wish Upon a Star has a simple mission, to grant the Wishes of children living with a life threatening illness between the ages of 4 to 16 years of age. Our Wishes have the power to transform the lives of the children and families we work with and since 1990 we have proudly granted over 18500 Wishes across the UK.
We believe every child deserves to smile and we can provide time away, giving children and their families something to look forward to through times of uncertainty and often financial as well as emotional strain. Wishes allow the family to put their child’s illness on hold as they have fun and create precious memories.
The Events Fundraiser will be responsible for supporting the delivery of national campaigns. The role will also involve the development of the existing events portfolio. The post holder will ensure these events are delivered to a high standard, generate maximum return and reflect the values of the charity. The Events Fundraiser will work closely with the rest of the Fundraising Team to ensure events are promoted to targeted audiences whilst providing excellent stewardship to our supporters.
- Support the delivery of all National Events including London Marathon, GNR, Superhero Wish Walks and our Winter Wonderland weekend
- Take responsibility for supporting fundraisers partaking in team participation events
- Accountability for the invoicing of event participants and stewarding them through their involvement
- Acting as main point of contact for all event enquiries across the Charity
- Working closely with colleagues in Regional Fundraising to enable successful delivery of all regional events
- Working with the Head of Fundraising and the Regional Fundraising Team to support development of national campaigns such as the Wish Walks, Arctic Trek, Kilimanjaro and other challenge events.
- Identify new opportunities to develop the programme of events and grow income
- Develop portfolio of sporting events for the charity including Marathons, Runs, Cycles, Walks and other Challenge Events
- Implement and manage an inspiring programme of support communications to provide information, advice and support to all event participants, ensuring they have relevant event and fundraising information for pre and post event
- Make a contribution to the Fundraising Strategy by researching and monitoring events within the charity sector
- Help improve the efficiency of event administration by developing and implementing new processes to improve the service to fundraisers and save costs.
- To maintain up to date records on the donor database ensuring that all event activity is effectively recorded and documented
- To ensure the timely and effective marketing of all events, including the printing and distribution of event marketing materials
- To work with agreed income and expenditure budgets for events, monitoring progress against budgets, reforecasting income and expenditure as require and developing projections for new activity
- To monitor, evaluate and report the impact of each event to assist in forward planning
- To ensure all events are delivered safely and legally, completing risk assessments and providing safety information to participants as necessary
- Evaluate the performance of events with clear analysis and evidence and make recommendations to the Head of Fundraising
- To carry out any additional reasonable duties as requested by the Head of Fundraising.
- Adhere to all the organisation’s standards, policies and procedures
- Comply with GDPR regulations ensuring information remains confidential and keep updated with relevant charity law and legislation.
- Take responsibility for personal learning and development to support the learning and development of others and the whole organisation
- Adhere to all health and safety policy and procedures when working from home, central offices, events and on the road
- Able to work occasional evenings and weekends as required
- Ability and willingness to travel independently across the geographical area and occasional out of area travel (to other regions and head office) including overnight stays as required.
- Working collaboratively with colleagues in regional fundraising, head office and other directorates
KNOWLEDGE AND QUALIFICATIONS
Numerate and literate
Educated to at least A level standard and above
Knowledge of GDPR
Awareness of Charity Trading Law
Awareness of data protection regulation
SKILLS AND EXPEREINCE
Professional events management experience
Experience of organising fundraising events in either a paid or voluntary capacity
Experience of working with external stakeholders
Experience in events administration
Excellent organisation skills demonstrating the ability to manage a complex workload meeting deadlines and targets.
Experience of working with volunteers
Budget management experience
Demonstrable research and project management skills
Competent using CRM systems
Experience of using ThankQ database
Good social media knowledge and skills
IT literate and proficient in use of Microsoft Office
Ability to drive and own car and full UK driving licence
Ambitious, innovative, self-motivated and target driven
Trustworthy and honest
Able to demonstrate empathy with the wish families
Personable and strong relationship builder
Enjoys working as part of a team
Strong organisational skills and meticulous attention to detail
Passionate about the work of When You Wish Upon a Star and about raising income to continue the work of the charity
VALUES AND BEHAVIOURS
To all our employee & volunteer colleagues
We believe in:
1. Always being respectful and non-judgmental
2. Being loyal and encouraging toward all work colleagues
3. Showing courtesy, empathy & understanding at all times
4. A culture of openness and mutual trust.
5. Working as a team; supporting like a family
6. Listening to and valuing others
7. Being approachable and share knowledge whenever possible
To provide memorable Wishes and treats to sick children.
We believe in:
1. Going the extra mile to create magical memories for our Wish children
2. Treating our Wish children and families with understanding and respect
3. Building links with children’s hospitals, hospices and other care providers
4. Making the Wish child the focus whilst considering the families’ needs
5. Making our helpers, suppliers and providers feel appreciated and valued
6. Providing a visual record of the special moments for families
And effective in all we do
We believe in:
1. Adhering to all required governance guidelines & regulations
2. Having a consistent approach throughout the charity.
3. Always being the best we can be
4. Having slick procedures that are well communicated and understood
5. Being up-to-date and relevant by regular analysis & reviews
6. Multi-directional accountability throughout the charity
7. Being ethical and responsible fundraisers
As a well-run regional and national charity
We believe in:
1. Being known for the empathy and sincerity shown by our charity
2. Being a charity that works with passion and compassion
3. Engaging actively with regional communities
4. Going beyond expectations; working in a professional manner
5. Good communication; building strong internal & external relations
6. Creating opportunities to work in partnership with other organisations
7. Having managers who are driven and forward thinking
8. Being a charity known for its integrity & probity