Our client a nature conservation charity are currently recruiting for the Face to Face Area Manager (F2FAM) role in the South West of Scotland but you will primarily be based in Glasgow.

You will be an integral part of their mission to save nature, during a time when the natural environment is facing numerous and increasing challenges and threats.

Face to Face Membership Area Manager – Glasgow
Reference: MAY20216050
Location: Glasgow
Salary:  £25,280.00 - £28,045.00 Per Annum
Benefits: Pension, Annual Leave, Life Assurance

About the role:

You will be leading a team of 5 Membership Fundraisers whose mission is to inspire the public to support us through membership by traveling across the region and attending a variety of places and events. Through your role, you will provide ongoing support for your dispersed team via site visits. During these visits, you will ensure fundraisers are upholding the charity's core values through their effectual storytelling and nature on a table display whilst also displaying the skills which lead to making memberships. You'll be expected to do a minimum of 2 recruiting shifts with your team.

It is your responsibility to provide valuable feedback to fundraisers and to implement and follow up on suitable support plans for all members of the team to maintain a culture of high-quality face-to-face standards and to achieve stretching KPIs and targets. You’ll be expected to work closely with your line manager and report ongoing progress, KPI’s, as well as support, provide to your team.

Being comfortable giving and receiving feedback regularly is of the utmost importance in the Area Manager role and will allow you to manage performance consistently throughout your team, which will aid in building strong and honest working relationships. Using feedback from site visits and peers, you will develop support plans for each of your Membership Fundraisers which you will discuss and assess through regular, scheduled 1:1’s.

Effective team support can only be achieved through good time management and exemplary organisation skills to give equal and necessary support to the full team. F2FAM must also build strong, collaborative, working relationships with many key parties, including peers, Membership Venues Officers, the recruitment staff, and local reserves, therefore effective communication and negotiation skills are a must.

F2FAMs are also responsible for the recruitment and training of new Membership Fundraisers, so it is expected that you will be able to coach new team members effectively to build their capabilities through buddy shifts and support visits and should be comfortable using models such as Situational Leadership. As you induct new staff members you must be able to ‘walk the walk’ and show what good looks like at all times.

Area Managers are expected to be role models within their teams and should consistently uphold the charity's core values as well as demonstrating these to their teams.

What they need from you

Essentials:

• Demonstration of a collaborative rather than competitive approach
• Able to inspire and lead a remote-working team
• Role model to charity's values
• Proactive and solutions focus
• Comfortable receiving and giving feedback
• Leading and motivating said team to achieve stretching targets
• Experience in confidently addressing poor performance of direct reports
• Comfortable recruiting, training and developing new team members
• Leading from the front to inspire new members to join the charity, and role-modeling expected
• Experience in working with teams to deliver exceptional fundraising standards
• Comfortable seeking ongoing support from the Operation Manager
• Driving License valid for use in the UK

Desirables:

• Knowledge about Fundraising standards.
• Local knowledge about the South West Scotland Reserves.
• Previous Fundraising experience

Expiry date: 23:59, 06 June 2021

APPLICATION PROCESS:

To find out more information and apply for this position, please click the apply button. You will be prompted to complete a simple CHM Recruit form and then redirected to complete your application.

No agencies please.