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Trading Officer

Employer
Combat Stress
Location
Leatherhead
Salary
£21873 - £22629 per annum + plus 5% Outer London Fringe Allowance
Closing date
13 Jun 2021

View more

Function
Marketing
Sector
Health & Medical
Hours
Part Time
Contract Type
Permanent

Job Details

Based at our Head Office in Leatherhead, KT22 0BX

 

Status: Permanent

Salary: Band 4, £21,873 - £22,629, dependent on experience, plus 5% Outer London Fringe Allowance

Hours: Part-time, 22.5 hours per week, 09:00 - 16:30

About Us:

Combat Stress was established in 1919. We are the UK's leading charity for veterans' mental health. For a century, we've helped former servicemen and women deal with trauma-related mental health conditions like post-traumatic stress disorder (PTSD), anxiety and depression.

Today we provide UK-wide support to veterans from every service and every conflict, on the phone and online, in the community and at our treatment centres. We're on a mission to raise awareness that invisible injuries can be just as hard to cope with as physical ones. So, when a veteran is having a tough time, we're there to help tackle the past and to take on the future.

About the role:

Our ecommerce business generates vital income for the charity. We are looking for an experienced Trading Officer to join the team and administer the Combat Stress webstore, with the aim of increasing profits.

A key part of this role will be to produce quality SEO content and significantly improve the quality of the online content, customer communication and eCommerce activity. You'll be working closely with other departments across Combat Stress to ensure continuity of sales of items and products according to agreed targets, while delivering excellent customer service. You will develop robust processes to manage the status and progressing of orders for online sales and ensuring that all service levels are met.

We are looking for a confident and effective communicator, with great organisational and time management skills which allow you to prioritise workload and work on your own initiative. You will also be numerate and have a high level of IT skills.

This role is subject to a DBS check.

What we offer:

You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.

Benefits:

* 25 days paid holiday plus bank holidays

* Competitive stakeholder pension scheme - contributions matched up to 10% of salary

* Discount shopping vouchers

* Cycle to work scheme

* Access to the Employee Assistance Programme

Plus many more.

 

Company

Combat Stress is a registered charity in the United Kingdom offering therapeutic and clinical community and residential treatment to former members of the British Armed Forces who are suffering from a range of mental health conditions; including post traumatic stress disorder.

Our aim is to treat veterans’ symptoms and improve their quality of life. We want to help veterans tackle their past and take on the future.

Veterans with complex mental health conditions need a specialist team made up of different mental health professionals to help them and we provide this. Our clinicians work closely with each other and the veteran to develop a treatment plan that best suits their needs.

We directly employ our own clinical staff to provide our highly specialised treatment to UK veterans at our centres in England, Scotland and Northern Ireland. Our treatment is available online, in the community, through outpatient appointments and also on a residential basis when required.

Our Mission

Our mission is to deliver specialist treatment for veterans with complex mental health needs, whilst supporting their families and network, to help them tackle the past and take on their future.

Our vision is for all former servicemen and women with complex mental health problems to live full and meaningful lives.

Our Values

Together: We are united in purpose, collaborative in action. 

Focused: We're clear about what we will and won't do to deliver the best outcomes.

Bold: We'll do and say what we must to achieve our organisation's vision.

Personal: We respect diversity and appreciate everyone's individual needs and talents.

Company info
Website

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