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Help Line and Referral Hub Manager

High Wycombe, Bucks (UK Head Office) / at one of the London Offices + the option of some homeworking
£33,000 per annum
Closing date
10 Jun 2021
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Job Details

This UK charity helps children, parents and families to rebuild their lives when a child grieves or when a child dies. They support children and young people up to the age of 25 who are facing bereavement, and anyone affected by the death of a child of any age. They provide training to professionals in health and social care, education, and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.

Role: Help Line and Referral Hub Manager
37.5 hrs per week full time
Rate: £33,000 per annum
Reporting: Director of Bereavement Support and Education
Base: UK Head Office in High Wycombe, Buckinghamshire or at one of their London Offices with the option of some home working.

Would you like to bring your expertise, skills and experience to the third sector and contribute to a growing national charity? Are you passionate about supporting bereaved children, parents and families, and the professionals who work with them?

This organisation is looking to recruit a talented and highly motivated individual, reporting to the Head of Clinical Services to lead on the provision of high-quality support, information and guidance via the charity’s national Helpline for families and professionals across the UK.  This Help Line and Referral Hub Manager will also be responsible for ensuring ensure that all support and information is in line with latest evidence, research and policy and the appropriate and timely allocation of referrals for bereavement support.

Closing date: 14 June 2021
Interview date: 21 June 2021 (by zoom)

Applications will be reviewed, and interviews offered, on an on-going basis.
The right is reserved to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.


Please click 'Apply’ - you will prompted to complete a short CHM Recruit form before being redirected to complete your application for this position.
Please note, you are not applying at this stage.

This charity recognises the positive value of diversity, promotes equality and challenges discrimination. They welcome and encourage job applications from people of all backgrounds, particularly where they are under-represented, currently, this includes disabled people, LGBTQ+ and those from Black, Asian and minority ethnic groups (BAME).

No agencies please.

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