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Senior Benefits Advisor

Citizens Advice in West Sussex
West Sussex (Horsham, Crawley, Mid Sussex, Worthing or Shoreham) with blended homeworking considered
£25,000 - £27,000 dependant on experience
Closing date
6 May 2021
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Job Details

Fixed term, 2 years (possibility of extension subject to funding)

West Sussex at one of our offices with blended home working considered – Horsham, Crawley, Mid Sussex, Worthing, Shoreham

We are excited to be expanding and building our specialist advice team to meet the needs of our residents.   You will take a lead role as a specialist benefits advisor managing a caseload and representation at Tribunals.  You will also support the wider teams by providing second tier advice, training and supervision to volunteers and pro bono placements.   Working with others you will ensure the advice team is kept up to date, support the content on our website and social media, provide training internally and externally.

You will need excellent benefits knowledge across the range of subjects, be confident in explaining complex information and legislation with excellent communication skills and able to support others to grow and develop in this field.

If you are passionate about benefits and want to make a real difference, join our thriving team by visiting our website via the apply button to complete our application form.


  • Company Sick Pay
  • Company pension scheme
  • Employee Assistance Programme
  • Flexible employer sensitive to the needs of today’s workforce
  • Commitment to continued professional development

Closing Date: 9 am 6th May 2021

Interview Date: TBC (Week Commencing 10th and 17th May 2021)

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