NHS Referrals Caseworker

Citizens Advice - South Warwickshire
South Warwickshire (Stratford/Leamington office - currently remote working due to Covid19)
£23,269 - £25,295 dependent on experience (pro rata, 37 hours FTE)
Closing date
14 May 2021

Job Details

Salary: £23,269 - £25,295 dependent on experience (pro rata, 37 hours FTE)

Hours:  25 hours per week

Responsible to: Partnerships & Inclusion Manager (and delegated staff)

Location: South Warwickshire (Stratford/Leamington office - currently remote working due to Covid19 restrictions on our service)

Duration: 31st March 2022 (possibility of extension)

Citizens Advice South Warwickshire is looking for a caseworker to provide advice and advocacy support to vulnerable clients referred from South Warwickshire NHS foundation Trust (SWFT) & NHS social prescribers. You will be undertaking intensive casework support and assisted referral to other support organisations. Working across South Warwickshire depending on the project and clients needs.

South Warwickshire NHS Foundation Trust & Social Prescribers are able to refer service users residing in South Warwickshire who fall under South Warwickshire CCG in need of our advice services. As a caseworker you will work with the social prescribers and other organisations to help resolve issues that the client might have, with emergencies and priorities being dealt with first. You will be helping clients minimise rent arrears, income maximisation through benefit claims, hardship grants, improving financial capability, helping clients to resolve their debt issues, as well as trying to resolve other issues the clients might have.

Caseworkers provide supportive intervention and work as part of a multi disciplinary team. Above all else, you should have compassion and drive to help change people’s lives for the better and provide excellent quality of advice.

The closing date for applications

Friday 14th May 2021 at 9am.

Interviews will be held via video conference week commencing: Monday 24th May 2021

We look forward to receiving your application form.

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