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Learning Development and Well-Being Co-ordinator

Gendered Intelligence
Salary £25,990 - £29,576 (+ £3k London Weighting) pa; pro rata for 0.5FTE
Closing date
4 May 2021
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Job Details

Summary: We are seeking an enthusiastic professional to actively support the learning and well-being of staff across our growing charity. This role will lead on the development of a new programme that aims to improve the skills, confidence, experience and well-being of our predominantly trans staff team. You will be working across the whole organisation to ensure appropriate opportunities are available to meet colleagues’ varied needs.

Recruitment pack

Application form

Diversity Monitoring Form (optional)


As GI has grown - in staff size, income and reach – we need to ensure that our systems and processes are fit for purpose and are implemented consistently. In particular we want to ensure there is appropriate support for staff, many of whom deliver front line services, and may encounter challenging behaviours and views on a regular basis or would need to deal with sensitive disclosures from trans people. Many members of our team use their own lived experience every day to support others and this has a personal impact on their well-being.

As an organisation led by leaders with lived experience, we are committed to offering the same level of support to our staff team as we do to our service users. Trans people face significant inequalities including:

  • Higher levels of discrimination, shame, abuse & violence
  • Inequalities in health & wellbeing
  • Higher levels of social isolation & exclusion
  • Less opportunity in terms of education, training & employment and attainment

We are committed to supporting staff development for existing colleagues and also welcoming and supporting new employees. We acknowledge that many colleagues experience multiple disadvantages and have multiple experiences that impact on a daily basis. We recognise that this can create additional barriers for individuals and are committed to building and supporting a diverse team.

We acknowledge that support can take many different forms, and hence individual needs have to be considered. In this context, our aim is to provide the opportunities and tools that staff need to feel safe, to thrive and develop, and to continue to deliver high quality services both to internal colleagues and external stakeholders. Each person will receive a personalised development plan, reflective of their current role and their future aspirations, and acknowledging well-being as an important component.

Main Duties and Responsibilities

The postholder is responsible for reviewing, improving, implementing and embedding appropriate systems and processes across the organisation to improve staff access to learning and wellbeing support.

The nature of the role means that the postholder will be required to work with colleagues across the whole of the organisation, and have a good understanding of the different departments and roles.

You will create systems to monitor and support staff learning needs and wellbeing. This will include:

  • Gathering info on existing skills and supporting line managers to identify needs
  • Creating a programme of learning which supports individual learning,  shared needs and organisational aspirations
  • Working within finance guidelines to source trainers, coaches and other practitioners with relevant knowledge to deliver to agreed briefs.
  • Managing and monitoring external suppliers to ensure quality
  • Developing a wellbeing charter, outlining the basic GI offer and routes to access individualised support.
  • Compiling resources list (including external offers) and signposting for team members
  • Establishing and implementing a sustainable record keeping system
  • Monitoring and evaluating delivery so that the learning cycle becomes embedded
  • Supporting reflection and the embedding of a learning culture across the organisation
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