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Health Services Adviser

Age UK
£30000 - £34500 per annum + Pro rata
Closing date
29 Apr 2021
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Job Details

Age UK are recruiting for a Heath Services Advisor (Health and End of Life Care) to provide technical guidance, advice, training and briefings to staff and volunteers across the Age UK network. The post holder will identify issues and suggest solutions; develop, write and update Information & Advice resources and represent Age UK in a health and end of life context.

You will research, develop and maintain a detailed knowledge of legislation, regulatory frameworks and case law in the UK, relating to health services in England and advise the Age UK network on related areas such as end-of-life care, transgender people in old age, and funerals.

To be considered for this role, you must be able to demonstrate technical knowledge in this specialist area and be aware of national and local practice and how it interacts with a range of issues affecting older people, and in particular with social care.

Please note this is a part time role - working 4 days per week (28 hours) Salary advertised is pro-rata - (Actual £24,000 - £27,600)

All applications must be supported by a full cover letter, highlighting your relevant experience, transferrable skills and why you wish to work for Age UK.

You will have:

  • A working knowledge of current and future NHS structures, general primary and secondary care services, NHS services for older people and of underpinning NHS legislation and guidance.
  • Good writing ability and the ability to translate complex written information into clear and concise content for a range of audiences.
  • Substantial relevant experience working in an information and advice role providing services to high quality standards.
  • An understanding of how to provide holistic, accurate, and prompt advice on individual queries.
  • The ability to train and communicate with other advisers about health and end of life care.
  • Excellent presenting skills including the ability to represent Age UK at a wide range of stakeholder events and on broadcast media.
  • Excellent IT and project management skills.
  • Proven ability to analyse data and identify trends and make recommendations based on findings.

What we offer in return

  • Competitive salary, 26 days annual leave (pro-rata) + bank holidays + annual leave purchase scheme.
  • Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
  • Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
  • Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
  • Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
  • You Did It Awards - recognition awards from £100-250.

Additional Information

For a full list of benefits please click here

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.


Age UK is the country's largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

We help more than 7m people every year, providing companionship, advice and support for older people who need it most.

Why we’re here

  • 2.9 million older people (65+) in Great Britain feel they have no one to turn to for help and support
  • 3.9 million older people in the UK agree the television is their main form of company
  • Nearly 1.2 million aged 65+ in England have unmet care needs
  • Over one third of people aged 60+ are worried about the cost of living
  • In low and middle income countries only 1 in 4 older people receive a pension

Our vision

Age UK's vision is to make the UK a great place to grow older.

We want everyone in later life to:

  • Have enough money
  • Enjoy life and feel well
  • Receive high-quality health and care
  • Be comfortable, safe and secure at home
  • Feel valued and able to participate

Our exciting initiatives

There are exciting projects happening in lots of departments right now. The Switched Off campaign and petition to save free TV for older people has over 600,000 signatures and generated lots of public awareness.

We are right in the middle of our Knit Off, which is part of this year’s Big Knit with Innocent Smoothies. We have a competition amongst staff teams for the best knitted hat, most hats, most strawberry hats and more, so hundreds of employees are knitting small hats in their spare time. It is actually really good fun!

Here are just a few:

  • Flexible working policies to help you maintain your work-life balance
  • Competitive salaries
  • 5 weeks holiday per year plus the option to buy 5 more days
  • 9% employer pension contributions
  • Healthcare cashback plan: money back for dental treatment, opticians and much more

Watch this short video to find out more about our employee benefits.


  • We hold running clubs for our London and Devon office staff and a champion softball team in London
  • Many of us enjoy quiz nights
  • We run inclusive working groups such as our Staff Carers Group, which is a support group for staff who are also carers.
  • Our offices are adorned with hundreds of tiny knitted woolly hats

Why work for us?

  • We have a welcoming and supportive workplace where we recognise a job well done and a team making a real difference to older people's lives
  • We are a top 10 charity employer according to research by Indeed into employee satisfaction
  • We are accredited by the Investors in People scheme
  • We are members of the Employers Network for Equality and Inclusion, and in the top 40 inclusive employers in the UK

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