Senior Supporter Data Analyst

Farringdon, Central London
£40,000-45,000 per annum
Closing date
20 Apr 2021

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Job Details

ActionAid are recruiting for a Senior Supporter Data Analyst to use their expert skills and experience to build a deeper understanding of ActionAid’s supporters and fundraising performance.


ActionAid is an international charity that works with women and girls living in poverty. Our dedicated local staff are ending violence against women and girls and helping change lives, for good. We won’t stop until women and girls are out of danger, out of poverty and on track to create the future they want.

The role of Senior Supporter Data Analyst is fundamental within ActionAid UK, as the post holder will use this insight to influence, improve and challenge fundraising and supporter engagement strategies.

The post holder will lead the Reporting and Analysis function within Action Aid, ensuring that the team delivers high quality, value added reports and analyses to agreed requirements and deadlines.

We will look to you to utilise and continually develop a wide range of skills, tools and techniques to analyse supporter data and provide engaging and actionable trends and insights. You will lead on making our data visible to key senior stakeholders and mentoring the Reporting Analyst to deliver on this goal.

You will proactively communicate and share insights with stakeholders, ensuring the key findings and recommendations are understood. Therefore, you must be able to communicate effectively with both technical colleagues and non-technical stakeholders.                          

We will look to you to champion informed decision making based on analytical insight and evidence. Therefore, you must have proven experience of using reporting and analysis to influence senior fundraising colleagues and to improve strategy.

The Senior Supporter Data Analyst will take responsibility for maintaining and enhancing our SQL based committed giving forecasting model and for running the model to support planning and reforecasting.

To succeed within this role, you must be experienced in working with large and complex data sets and relational databases, along with having a real passion for data. As well as technical skills, we are looking for a self-starter who is able to work under pressure, prioritise workload and meet deadlines

The successful applicant will have experience of data analysis gained in Fundraising or Marketing will have a strong knowledge of SQL, Power BI (or other data visualisation tools) with intermediate Python, and excellent attention to detail.

As the reporting and analysis expert, you should enjoy developing your own solutions and supporting others to develop their technical skills.

If you have this skillset, along with a passion to work within an organisation committed to changing the lives of women and girls living in poverty, this may be the role for you.

ActionAid is passionate about supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.

We are interviewing for this role on an ongoing basis.

ActionAid is committed to driving improvement through digital channels, tools and ways of working. We will ensure that we provide the technology and the training to enable all staff to perform their roles to the best of their abilities. In return, we ask that all staff are committed to continually improving their digital skills and knowledge within the working environment. Our recruitment processes will evaluate the digital skills of all applicants

Please note you will need the right to work in the UK in order to apply for this role.


ActionAid is an international development charity which works in 45 countries across Africa, Asia and Latin America. Founded in 1972, ActionAid is an international federation and has offices in Johannesburg, Nairobi, Rio de Janeiro, Bangkok and Washington DC, as well as London.

ActionAid UK is part of the international federation and almost all of the people and partners who run ActionAid programmes are from the developing world. This means its staff are on the ground, experiencing poverty at first hand. They see day-to-day how poverty affects people’s lives, and are uniquely placed to give a voice to the women and children who suffer most.

ActionAid’s work has several different components, unified by a commitment to place women and girls at the centre of its work. The charity aims to end hunger by giving millions of people in extreme poverty the skills they need to grow sustainable food, and campaigns to address the causes of hunger.

ActionAid also responds to emergencies and conflicts. It provided emergency assistance to more than 600,000 people in 2015 and trained nearly 46,000 others to protect lives and prepare for emergencies. In total the charity responded to 27 emergencies around the world last year.

Improving access to education is another facet of its mission. 59 million children, more than half of them girls, were out of school in 2013. ActionAid works with more than 5,000 schools across Africa, Asia and Latin America to help over a millions girls and boys get the free, quality education they are entitled to.

Women’s rights and gender equality informs all of ActionAid’s activities. The charity works with communities against female genital mutilation, gender-based violence and forced early marriage.

ActionAid also campaigns for tax justice, fairer wages and more effective aid which can tackle the roots causes of poverty. It estimates that poorer countries lose around $200 billion a year from tax dodging by companies.

A variety of different roles are available at ActionAid including policy adviser, fundraising offer and HR manager. Employee benefits are plentiful, encompassing the opportunity to develop new skills, a pension scheme, childcare vouchers and free advice services.

ActionAid also supports selected UK employees to travel to host countries in order to gain first-hand experience of its in-country work. Frequent secondments, whereby employees work, for a period, in another department or different country in the federation, take place. The charity encourages job shares.

Find Us
020 3122 0561
33-39 Bowling Green Lane
United Kingdom
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