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Facilities Officer

London (Central), London (Greater)
£18,354 - £18,909 per annum
Closing date
16 Apr 2021

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Job Details

ActionAid UK (AAUK) have a fantastic opportunity for an experienced Facilities Officer to be based in our London Office on a part-time basis.


ActionAid is an international charity that works with women and girls living in poverty. Our dedicated local staff are ending violence against women and girls and helping change lives, for good. We won’t stop until women and girls are out of danger, out of poverty and on track to create the future they want.

You will report to the Facilities and Security Manager, working within a team who manage the maintenance of the office and associated compliance. The team are also responsible for ensuring a safe environment for all staff and customers.

As Facilities Officer, you will be responsible for the effective and efficient provision of a range of essential business systems; you will ensure that the correct systems are in place and that they are followed correctly. These systems include those relating to the mail, courier services, stationery and office supplies and consumables.

A key and essential part of the team’s work is to ensure that every product and service sourced provides the best value for money.

You will be required to manage good working relationships with FM supplier contracts, gathering and analysing information to help reduce costs and get the best value for money.

Working alongside colleagues, you will ensure a professional, courteous, and welcoming initial point of contact for all visitors to the office.

It is essential that all applicants have proven experience in the delivery of a professional FM service within a similar environment.

Applicants must also be able to demonstrate a commitment to customer service and that they have the ability to foster a customer service ethos amongst colleagues.

To succeed in this role, you must have experience of working at the Front of House, including working on a switchboard, along with experience of the day-to-day management of supplier relationships and of placing orders and managing associated financial processes.

If this sounds like a role you could thrive in, we are keen to receive your application.

Please note that this a part time role for 21 hours per week, which will need to be worked on Mondays, Tuesdays and Wednesdays.

Interviews will be held remotely on the 26th, 29th and 30th of April 2021.

ActionAid is committed to driving improvement through digital channels, tools and ways of working.  We will ensure that we provide the technology and the training to enable all staff to perform their roles to the best of their abilities. In return, we ask that all staff are committed to continually improving their digital skills and knowledge within the working environment. Our recruitment processes will evaluate the digital skills of all applicants. 

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.


ActionAid is an international development charity which works in 45 countries across Africa, Asia and Latin America. Founded in 1972, ActionAid is an international federation and has offices in Johannesburg, Nairobi, Rio de Janeiro, Bangkok and Washington DC, as well as London.

ActionAid UK is part of the international federation and almost all of the people and partners who run ActionAid programmes are from the developing world. This means its staff are on the ground, experiencing poverty at first hand. They see day-to-day how poverty affects people’s lives, and are uniquely placed to give a voice to the women and children who suffer most.

ActionAid’s work has several different components, unified by a commitment to place women and girls at the centre of its work. The charity aims to end hunger by giving millions of people in extreme poverty the skills they need to grow sustainable food, and campaigns to address the causes of hunger.

ActionAid also responds to emergencies and conflicts. It provided emergency assistance to more than 600,000 people in 2015 and trained nearly 46,000 others to protect lives and prepare for emergencies. In total the charity responded to 27 emergencies around the world last year.

Improving access to education is another facet of its mission. 59 million children, more than half of them girls, were out of school in 2013. ActionAid works with more than 5,000 schools across Africa, Asia and Latin America to help over a millions girls and boys get the free, quality education they are entitled to.

Women’s rights and gender equality informs all of ActionAid’s activities. The charity works with communities against female genital mutilation, gender-based violence and forced early marriage.

ActionAid also campaigns for tax justice, fairer wages and more effective aid which can tackle the roots causes of poverty. It estimates that poorer countries lose around $200 billion a year from tax dodging by companies.

A variety of different roles are available at ActionAid including policy adviser, fundraising offer and HR manager. Employee benefits are plentiful, encompassing the opportunity to develop new skills, a pension scheme, childcare vouchers and free advice services.

ActionAid also supports selected UK employees to travel to host countries in order to gain first-hand experience of its in-country work. Frequent secondments, whereby employees work, for a period, in another department or different country in the federation, take place. The charity encourages job shares.

Find Us
020 3122 0561
33-39 Bowling Green Lane
United Kingdom
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