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Tenancy Sustainment Officer

Adullam Homes Housing Association Ltd
St Helens, Merseyside
£19,385 per annum
Closing date
23 Apr 2021
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Job Details

Adullam Homes have an exciting opportunity for a Tenancy Sustainment Officer to join the team.

Location: St Helen’s Merseyside

Salary: £19,385 per annum

Hours: 37.5 hours per week, working on a rota between 7am and 8pm

About Us:

As a values based organisation all employees contribute to the maintenance and development of our values, culture and ethos by articulating and demonstrating them to build a staff culture where every person feels empowered and valued. We have recently been re-awarded the Investors in People Silver award.

Adullam Homes is a not-for-profit organisation. For 50 years, Adullam has provided the right environment for people to succeed through providing quality housing and opportunities to help them achieve stable lives and realise their full potential.

Tenancy Sustainment Officer – The Role:

Are you passionate about making a positive difference to the lives of vulnerable people? Do you enjoy dealing with different challenges and positively representing those who need help? Do you have either the knowledge and/or experience of housing and tenancy management? If so, we have a great opportunity for you at our St Helen’s service as a Tenancy Sustainability Officer.

Whether we are outreaching to prevent homelessness or supporting someone to resettle, Adullam sees its properties as homes within a community, not just a roof over someone’s head.

Tenancy Sustainment Officer - Key Responsibilities of the Role include:

- Assessments

- Property lettings

- Client liaison

- Client budgeting and Benefits advice

- Rent account management

- Management of repairs and property

- Health and safety compliance and record keeping

- The Client group for this service require support in building resilience and obtaining independent accommodation following being homeless as a result of a risk of offending or committing crime

Tenancy Sustainment Officer – Benefits:

If you’re the kind of person who can relate to our values of “integrity and fairness, valuing the individual and striving for excellence” and can help others to help themselves, you’ll gain a great deal from working with us. In return we offer a competitive salary and benefits package which includes:

- Salary of £19,385

- 5 weeks’ holiday (excluding bank holidays) rising to 6 weeks after service

- Additional holiday per year available based on attendance

- Westfield Heath Cash Plan

- Death in service policy

- Pension scheme

- Enhanced sick pay

- Enhanced maternity pay and paternity pay

The closing date is 9am, Tuesday 13th April 2021.

To submit your CV for this exciting Tenancy Sustainment Officer opportunity, please click ‘Apply’ today! To strengthen your application for this role please include a covering letter / paragraph explaining how you meet the role criteria.

This post is subject to a Basic Criminal Disclosure check

At Adullam we celebrate diversity and offer opportunities for all – the only difference we see is the difference you can make.


We provide quality housing, deliver tailored support plans, training, education and employment opportunities to help people have stable lives and realise their full potential.

  • Adullam Homes provides high quality accommodation through our housing stock in the Midlands, North West, Wales and South Yorkshire.
  • To ensure our services remain relevant to the people we work with, we provide accommodation ranging from hostels, self-contained flats, bed-sits, through to houses.
  • We work with private rental agencies, local authorities and other registered providers to enhance the accommodation available to meet the ever changing needs of the people we support.
  • We will continue to invest in services and support communities that help the sustainability of areas in which we operate and the well-being and life opportunities of those we support.
  • Through our work, we remain committed to funding the strategic aspirations of Adullam Homes while remaining financially viable.
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