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Peer Support Manager

TPP Recruitment
Up to £39000 per annum
Closing date
4 Apr 2021

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Fundraising, Operations & Service Delivery, Major Donor/ Gifts
Health & Medical
Full Time
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Job Details

Peer Support Manager - 6-month contract

Our client a leading well established and much loved health charity are seeking a new Peer Support Manager on an contract basis for 6 months, starting ASAP this role is to cover for a permanent vacancy while they relook at the scope of the role and the visions of the team.

The Peer Support Team is committed to enabling access to good quality peer-to-peer support. You will be the lead for developing and implementing the charity's strategy to maintain and grow the provision and reach of all forms of peer led support across the UK.

Job Responsibilities:

* Develop, lead, and implement the peer support business plan in line with the organisation's strategy.
* Line-manage the Peer Support Officer and oversee their running of the one-to-one peer support service.
* Grow the charity's network and relationships with support groups across the UK, developing and maintain supportive relationships with existing groups, helping them improve their support and services.
* Being responsive to identified unmet needs by scoping opportunities to develop new forms of support groups when needed.
* Lead initiatives to increase access to and availability of peer support across a variety of formats.
* Oversee the management of the charities online community.
* Lead the development of good practice and encourage the adoption of it by support groups.
* Monitor the team services and gather research and evidence to understand impact and inform programme development/improvement.
* Ensure systems and processes adequately support programme activity, including our online community and data collection systems as they adapt and change.
* Be the leading voice for peer support across the charity, providing knowledge and expertise as appropriate.
* Be proactive in keeping up to date with developments affecting the role - both internal and external e.g. new and changing community development techniques/methods.

Personal Specification:

* Excellent verbal and written communication skills
* Ability to network and build relationships with a wide range of audiences at all levels.
* Good presentation skills.
* Ability to plan and carry out complex tasks, and to organise and deliver complex projects to deadlines.
* Ability to work across and with different organisations and teams.
* Ability to work effectively as part of a team.
* Ability to effectively manage challenging relationships and situations.
* Proficient in the use of MS365, digital communication and social media platforms.
* Committed to achieving targets and outcomes.
* Willingness and ability to regularly travel throughout the UK to meet the role and business need.
* Ability to work outside office hours and occasionally at weekends.

Peer Support Manager
£39,000pa (pro-rata)
6-months fixed term contract
ASAP start (ideally early April)
Remote based, but when restrictions lift a requirement occasionally travel to London, and wider UK locations



TPP Recruitment is a specialist, highly respected and well-established UK-wide consultancy. Established as The Principle Partnership, our foundation of ethics and principles are still what make us TPP.

Our areas of expertise enable us to provide dedicated support to organisations across the following non-profit and public sector organisations:

Charitable | Educational | Health & Social Care | Professional Membership | Awarding Bodies | Cultural | Housing

Our team of committed consultants and support staff specialise in the following functional areas:

Education & Training | Finance, IT & Facilities | Fundraising & Development | Healthcare | Human Resources | Leadership & Governance | MarComms & Digital | Office & Specialist Support

TPP has connected organisations and candidates across the UK since 1996, from our head office in London.

We develop trusted, long-term relationships, supporting people with their careers and helping organisations achieve their purpose. A specialist recruitment partner for the non-profit and public sector, regarded as recruiters who do the right thing and exceed expectations. We also proudly provide a wide range of free value-added services, that educate and inform.

Our aim is that when you use TPP, our principles shine through in the service you receive.

Read our latest article on Third Sector: 7 back-to-basics tips to kick off your diversity & inclusion strategy.

Find Us
020 7198 6000
4th Floor, Sherborne House
119-121 Cannon Street
United Kingdom
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