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Head of Supporter Retention

Employer
Unicef UK
Location
Currently working from home
Salary
Circa £55,000 per annum
Closing date
22 Mar 2021

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Job Details

Head of Supporter Retention

Circa £55,000 per annum

Fixed term – 12 months (maternity cover)

Currently working from home

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

Key to achieving this objective is ensuring the public supports our work and gives generously. The Direct Marketing Team at UNICEF UK inspires members of the public to support UNICEF’s amazing work. We do this using a wide range of media channels and across a number of successful fundraising products.

We are currently recruiting for an experienced Head of Supporter Retention to cover maternity leave (we call this early moments leave). You will provide strategic direction and leadership to our high performing supporter retention team. You will deliver fundraising campaigns using a wide range of media to inspire our supporters to donate over £40m per year.

To succeed, you will have experience of developing and implementing successful direct marketing strategies for a charity, either in-house or for an agency with charity clients.  As an experienced leader, you will be able to motivate and inspire team members, including coaching and developing them to deliver our ambitious plans.

You will have a track record in successfully developing high level relationships, both internally and externally. You will have experience of managing an expenditure budget of at least £1 million to deliver direct marketing based fundraising campaigns using a wide-range of media.

Act now and visit www.unicef.org.uk/jobs to apply online.

Closing date: 5pm, Monday 22 March 2021.

Interview date: Wednesday 31 March 2021 via video conferencing.

We are normally based on the Queen Elizabeth Olympic Park in Stratford, East London but while our office is closed, this role will work from home or from wherever makes you happy.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights. CVs will not be accepted.

If you require support in completing the online form or an application form in an alternative format, please contact Supporter Care on 0300 330 5580 during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Company

Unicef UK is a registered charity that raises funds for the emergency and development work of the United Nations Children’s Fund (UNICEF) around the world. Unicef UK also runs domestic programmes, working with schools, hospitals and local authorities to support child health and well-being in the UK. Founded in 1956, Unicef UK is headquartered in London, and has more than 250 employees and 200 volunteers.

Unicef provides nutrition, water, sanitation and protection for children caught in emergencies. It has permanent offices in more than 190 countries around the world and coordinates relief when emergencies like earthquakes, flooding or violent conflict, strike. Unicef provides emergency aid supplies such as water containers and nutrition supplements. It also supplies vaccines for one in three of the world’s children. Beyond life-saving supplies, Unicef also offers safety and learning opportunities for children through protected child-friendly spaces and schools.

Unicef doesn’t receive any funding from the UN budget and Unicef UK’s prime task is to raise money from the public to support Unicef’s work. Unicef UK is also funded by charitable trusts and foundations, government departments and corporate partners.

Unicef UK has its own projects and works with schools, hospitals and local authorities in the UK to promote the rights of children and young people. The Rights Respecting Schools Award aims to put children’s rights at the heart of schools in the UK. The award recognises a school’s achievement in supporting the United Nations Convention on the Rights of the Child both within the school and beyond.

The Unicef UK Baby Friendly Initiative was launched in 1994 and is designed to support breastfeeding and parent-infant relationships by working with public services to improve standards of care. The charity supports best practice by NHS trusts, other health care facilities and higher education institutions and recognises those that have achieved the required standard through an accreditation process.

Unicef UK is also working with a small number of local authorities, such as Derry & Strabane, Glasgow, Leeds, Newcastle and Tower Hamlets, to transform services for the most vulnerable children through a child rights based approach. The Child Rights Partners programme was launched as a three year pilot in November 2013 and focuses on children in care or leaving care and services for young people with drug and alcohol problems.

Unicef UK says it is committed to a positive and friendly work environment and sound work-life balance. It offers a range of employee benefits.

Read our latest articles:

Unlock your global career potential in the philanthropy team at Unicef UK

Why work for Unicef?

Want to help change the world for children?

Find Us
Telephone
0207 490 2388
Location
1 Westfield Avenue
1 Westfield Avenue
Stratford
E20 1HZ
GB
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