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In House Door to Door Regional Fundraising Manager

Employer
Shelter
Location
Liverpool, Merseyside
Salary
£30,665 pa + excellent benefits including 30 days holiday and flexible working
Closing date
14 Mar 2021

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Function
Fundraising, Community Fundraising
Sector
Housing & Homelessness
Hours
Full Time
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Job Details

We’re looking for a creative and innovative fundraising manager with experience of managing door-to-door (D2D) teams, to join us as In House Door to Door Regional Fundraising Manager and help us grow the region, while ensuring high quality fundraising and delivering robust people management to the fundraising staff.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the Team
Fundraising is at the heart of Shelter’s success. Our in-house team plays its part by focusing on bringing quality new supporters on board through F2F & D2D fundraising, which currently delivers around 85% of our new regular giving supporters. We’re an established team, having been set up in 2004, and run teams in London, Manchester, Liverpool and Scotland, which have brought in thousands of donors throughout the years. Join us and play your part in tackling the UK’s housing emergency.

About the Role
Working closely with the Operations Manager, you'll help manage all of our in-house D2D activity, including ensuring campaigns are delivered on time and meet targets. We'll also rely on you to monitor the performance of teams and individuals, report on progress and identify and act upon any areas where improvement is needed. Playing your part in the people management of the team will be important too, including conducting regular 1-2-1 meetings, coaching and motivating the team and assisting in an effective recruitment programme

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you
As well as a proven track record in a D2D/F2F role, you'll need in depth understanding and an appreciation of the fundraising environment and the value of regular giving. We're also looking for a proactive and collaborative approach plus a flair for identifying emerging opportunities or taking action to avoid potential problems. A real customer focus, excellent communication and relationship building skills and the resilience to deal effectively with potentially difficult situations is also essential, as is the ability to lead change and improve performance. Proficient using Microsoft Office applications such as Word, Excel, email and the internet, you'll also need the know how to use databases for reporting purposes.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We will be sharing the interview questions with candidates shortlisted for an interview 3 days before the interview. Please note, there will be a test as part of the interview process.

Company

The housing crisis is now a national emergency.

Shelter was founded 52 years ago, not by the wealthy or powerful, but as a community organisation whose purpose was to change society. That means we’re needed more now than at any time in our history: for millions of our fellow citizens the fundamental human need for a safe home is ignored.

Forget finding who’s to blame for this. Shelter is here to do far more than just point out what’s gone wrong. We are here to put it right, and that’s why our aim is for this strategy to be nothing less than a turning point for both Shelter and our country.

Without a home, no one can achieve their full potential. With millions whose right to a home is under threat, neither can the country. We believe that because the need for a home is so all-consuming, a home is a basic moral right, and everything we will do from now will be done to defend that right.

We’ve all talked so much about the ‘housing crisis’ that we’ve stopped believing it can be solved. The phrase has become like wallpaper. But this is a national emergency, and one that demands fearless, ambitious action.

In developing this strategy, it’s been vital to start with our own people: those who rely on our services, our volunteers, our employees. We aim to rebuild a movement, stronger than ever, and a movement must start with a simple idea that unites everyone within Shelter, our best advocates. Change starts here, in our work with individuals, spreading through communities, and across society.

We identify in this strategy six million households whose right to a home is either denied or under threat at this very moment. Soaring rents that squeeze out food and clothing, being thrown out of your home through no fault of your own, simply being too poor to afford a home: the terror of homelessness is everywhere.

Many are living in grossly unfit and unsafe conditions, adults and children whose lives are blighted by fear and despair. Discrimination is rampant in private renting and we have lost sight of the simple fact that we need a home just as much as we need healthcare and education. We are building the fewest social homes in 70 years, at a time when more and more people desperately need them.

In Shelter’s services, our people work tirelessly to alleviate the sheer destitution they see day in and day out. We will be a rock in the storm every day for those who need us. But our aim is bigger – to cut this suffering off at source – and we acknowledge in this strategy that we can’t do it overnight, neither can we do it alone.

For the first time, Shelter is committing in this strategy to ten-year goals as well as three-year goals so we can be confident of building to the necessary changes over the next decade. And at the same time we commit in this strategy to building the movement of people who will make this change possible.

We plan in the next three years to have 500,000 supporters join us in our mission to respond to this emergency, through campaigning, volunteering and donating. It is people that can power the change we seek.

This national emergency has been decades in the making. Now is the moment to act together with one purpose. In the community, our hubs and shops will be magnets for everyone with a role in ending the national emergency. Nationally, we will work with everyone who sees the desperate need for change: no one group or party is to blame for the emergency, and no one group or party can end it either.

Shelter: it’s a fundamental need and a basic moral right. Please join us to defend it.

Polly Neate, Chief Executive

Helen Baker, Chair

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