Do you have proven experience of direct marketing using traditional and online methods to recruit and develop customers/donors and a real desire to be part of an award-winning fundraising division? Then join Shelter as a Direct Marketing Executive – Acquisition and you could soon be playing a key role at the heart of our Individual Giving team.
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Our fundraising division generates over £35m gross income each year, of which a high percentage is unrestricted, giving us an exceptional level of investment flexibility. The Individual Giving team provides over £19m of that income and consists of three key areas: Supporter Retention and Development, Supporter Acquisition and Direct Dialogue. We have some ambitious income targets that support our organisational strategy 2019-2022 too. Key to achieving them will be the acquisition and stewardship of new supporters who have a propensity to give and engage with Shelter in the long run. That’s where you come in.
About the role
As a Direct Marketing Executive in the Acquisition team, you’ll manage a portfolio of acquisition projects and campaigns, as well as internal teams, external agencies and suppliers. You’ll also work on some key projects with significant income and expenditure budgets across cash, regular-giving, gaming and supporter journeys. And, you’ll also get to use multi-channel communications, including digital, direct mail, Payroll Giving and telemarketing.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
As well as a demonstrable relevant track record gained in a fundraising environment, you’ll need a proven ability to organise a large and interconnected range of tasks while managing and influencing a range of stakeholders to deliver results. You’ll also need to be numerate and accurate, with experience of using database packages and preparing, maintaining and reporting on income and expenditure budgets using spreadsheets. Creative, innovative and commercially aware, you enjoy achieving your targets, and you’re not afraid to challenge the status quo and introduce new ideas, methods or processes, where appropriate, to help you reach your goals.
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
We will be sharing the interview questions with candidates shortlisted for an interview 3 days before the interview. Please note, there will be a test as part of the interview process.