Head of Service Development

We have an exciting opportunity for a Head of Service Development to lead on the design, delivery and ongoing management of the organisations wrap-around programmes and projects.

Position: Head of Service Development

Location: Flexible working with regular travel to the Head Office in Dudley

Salary: £40,000 per annum

Hours: Full Time

Contract: Permanent

Benefits: 28 days’ annual leave, 6% pension contribution, flexible and remote working opportunities, occupational sick pay, eye care vouchers.

Closing Date: 30th March 2021 - Applications will be monitored and the role may close if enough suitable candidates apply.

About the Role

The charity offers a range of wrap-around solutions in support of those most affected by gambling treatment, that build around its core treatment programmes and enable a seamless treatment journey for all service users.

These are:

• Pre-support: services for clients who have been accepted to the services, aimed at helping them to be ready and committed to engage with treatment
• Post-support: aftercare services aimed at supporting service users in building back their lives and maintain their recovery
• Outreach: engagement with local communities as well as other service providers aiming at building integrated and holistic recovery pathways for service users
• Family and Friends: services offering regular support for service users’ loved ones

The overall responsibilities of the Head of Service Development will be to lead on the design, delivery and ongoing management of the wrap-around programmes and projects, meeting targets, within budget and as specified by the operational business plan.

About You

As Head of Service Development, you will have an advanced qualification and/or training in a relevant discipline ie Healthcare/Social Work/Psychology/Psychotherapy or Counselling.

You will have experience of:

• Services design, development and management
• Line-managing clinical staff
• Managing and developing clinical monitoring and reporting systems
• Project management, including experience in managing a project from conception to evaluation

You will have:

• Knowledge and understanding of the problematic and treatment of addiction and mental health issues
• Knowledge of health and social care service modelling, commissioning and funding
• Excellent analytical skills and attention to detail

About the Organisation

This registered charity has nearly 50 years’ experience in providing residential support and treatment for people who are severely addicted to gambling. They provide advice, education and high quality innovative therapeutic support to problem gamblers and those affected by gambling, through residential, online and outreach services.

The charity is an equal opportunities employer and welcomes enquiries from everyone and values diversity in its workforce.

You may have experience in areas such as Service, Services, Head of, Head of Services, Head of Service Delivery, Service Manager, Director of Service, Service Delivery Manager, Programme, Programmes, Programme Manager, Head of Programmes, Gambling, Mental Health, Vulnerable Adult, After Care, Care, Social Care, Outreach, Outreach Programme, Project, Service Project, Healthcare, Social Work, Psychology, Psychotherapy, Counselling, Addiction, Service Development, Programme Development.