Department: People Experience
Interview date: w/c 26 March 2021
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the
confidence they need to find their way forward – whoever they are, and whatever their problem.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
This role is in the EDI Team, which provides the strategic lead on the delivery of Citizens Advice EDI goals, across the organisation. The team aims to secure an equitable and inclusive service for all clients, staff and volunteers.
In this role, you can expect to contribute to our thinking and challenge the organisation to address equity disparities. You will work with internal and external stakeholders to share your EDI expertise and inform how projects or activities are delivered; and develop information and guidance to ensure that EDI is understood and advanced by colleagues across the service.
As a candidate, you will have strong EDI expertise and knowledge, and a track record of applying this to help advance EDI in a relevant context.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the
role as set out in role profiles. One of our strategic ambitions, articulated in our current strategic framework, is to advance equity, diversity and inclusion (EDI) across our service delivery and our advocacy.