Team Leader Debt Advice
Do you want to help lift some of the most vulnerable in our communities out of poverty? Do you want work with a small, compassionate, dynamic charity and help change lives? If so, we would love to talk to you!
The charity work to alleviate poverty caused by problem debt and lack of financial capability. If you are passionate about helping people, then this role could be for you. It is much more than just a job - you'll get to see peoples' lives changed and dignity restored!
Position: Team Leader - Ealing
Location: Ealing and home-working
Hours: 3-5 days a week (flexible working options available)
Salary: £24,000 - £30,000 p.a. (FTE) depending on experience
Benefits: 33 days holiday (inclusive of bank holidays), 3-6% pension contribution depending on service
Contract type: Permanent
About the Role
Do you want to work for a small charity that has big plans? A new branch is opening in Ealing in partnership with Ealing Foodbank and we are looking for someone to lead and develop the new team.
The primary purpose of this role is to act as a lead adviser providing debt advice and money education to those in need, as well as managing the day-to-day running of the Ealing Branch, in partnership with Ealing Foodbank. In time, the Team Leader will be expected to manage their own cases and lead appointment sessions.
The charity’s inspired mission is to ‘Restore Dignity and Renew Hope’ to those in communities brought down by poverty and debt. The Team Leader will play their part in bringing this vision to reality, supporting clients through what at times can be emotionally difficult situations, to get back on their feet and realise their full potential.
Ideally you will have prior debt advice experience and experience of leading and supervising a team. However, the organisation will also consider employing someone without direct debt advice experience as a trainee adviser if you are able to demonstrate that you possess the skills, maturity and determination to become proficient in this role.
We are looking for someone who is a genuine self-starter. You don’t have to be the finished article or have years of in-depth experience (although that would be nice!), but you do have to be willing to take the initiative, search-out information and skills that you may not yet possess, and lead by example.
If you are willing to embrace a new challenge, throw yourself in to learning and have the ability to do the role, then we would love to hear from you!
Previous experience of debt advice, including as a volunteer, would be advantageous.
Above all else the charity is looking for an individual who is keen to support and play their part in implementing their vision and be an enthusiastic advocate of the work they do to alleviate poverty. As a faith based charity, being a practicing Christian is not an occupational requirement, however, you will have to be comfortable working within an organisation with a Christian ethos and champion its core values.
Other roles you may have experience of could include: Debt Advisor, Benefits Advisor, Benefit, Debt & Money Advisor, Debt Recovery Advisor, Debt Service Coordinator and Adviser, IVA Advisor, Senior Advisor, Housing Advisor, People Advisor, General Advice Caseworker, Community Coordinator, Community Action Worker, Telephone Advisor, Operations Executive, Helpline Officer, Helpline Support, Team Leader, Supervisor.
As part of your application you will be asked to provide an up to date CV as well as a cover letter that address the following points:
• Your motivation for applying for the role
• Why you believe you have the necessary skills
• How you would feel working for a faith based organisation