About Leonard Cheshire

As the UK’s largest voluntary sector provider of services to disabled people, we believe disabled people should have the freedom to live their lives the way they choose – with the opportunity and support to live independently, to contribute economically and to participate fully in society. There is possibility with disability, and we fight for disabled people to thrive.

With 5,000 staff and 10,000 volunteers supporting nearly 70,000 people in the UK and around the world, Leonard Cheshire provide support to 2,700 people in a variety of UK living services including supported living, nursing and day centre facilities.  In 2019-20 we supported over 32,000 people with disabilities to find employment and engaged with almost 20,000 organisations and employees in the UK and internationally. Our Can Do programme supported 2,700 young people in the UK to build skills and confidence.  Internationally, we are a specialist development NGO delivering inclusive education, youth leadership and access to livelihoods programmes to more than 50,000 people in 15 countries across Asia and Africa.

About the Role

This is an exciting opportunity to play a key role in accelerating our revenue growth in line with our 5 year Leonard Cheshire strategy that aims for a step-change in short and long-term results.  At an exciting time for the organisation, you will lead on the development and implementation of our Individual Giving strategy, ensuring supporters are recruited, retained and reactivated, maximising their lifetime value and delivering the best possible supporter experience based on deep insights and data.

You will set and manage the IG budget and develop long term sustainable income through identifying the audiences, channels, products and messages to maximise effectiveness and profitability.

You will develop the highest quality supporter care and stewardship, and by working with the Director of Fundraising and the CRM team you will ensure a comprehensive intelligence bank of donors’ insights to ensure highly targeted activities that increase supporter engagement.

As the expert on public fundraising within our team, you will use your experience and all-round up-to-date knowledge of the trends and opportunities in our sector.  You will provide leadership and guidance and effectively support the team to perform at their best and deliver net income growth.

This role is a member of the Fundraising and Marketing Senior Management Team.

About You

With proven expertise in developing and delivering individual supporter fundraising strategies in large charities, you will have significant experience of working with agencies to deliver outstanding results.  You will have strong financial management skills, including planning and forecasting, as well as setting KPIs within an Individual Giving function.

You will have extensive experience of complex project management leading to the successful delivery of objectives to time/budget, including engagement strategies and journeys that are optimised for income generation across different channels.

You will have a substantial background of leading donor programmes in both recruitment and retention, along with proactive lifecycle management and be able to use your outstanding skills at interrogating data to provide analysis and interpretation.

You will have demonstrable experience of inspiring a team to deliver income growth. Using your outstanding interpersonal skills, both internally, and externally, you will ensure positive, collaborative relationships.

We seek candidates with a genuine commitment to the values and ethos of Leonard Cheshire who are excited by this opportunity to make a difference to the lives of people with a disability.

Closing Date: 25 February 2021

What we Offer

• A generous employer contribution to a company pension scheme with additional life cover
• Substantial annual leave, with the option to buy or sell leave
• Access to a cash health plan at favourable rates
• A Comprehensive Employee Assistance Programme

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.

A satisfactory disclosure check (PVG membership in Scotland) is required for this post.

Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once suitable candidates have been appointed.

* No agencies please *