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Database Manager

Harris Hill
£39k per year
Closing date
19 Feb 2021

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Job Details

A health charity based in Central London are looking for a Database Manager. The successful candidate will manage the team in providing excellent data management, data selections, and in analysing and manipulating data in order to inform decisions on fundraising strategy and the overall supporter journey for the charity. You will lead the team to achieve these organisational aims as well as their own personal development goals.

Key responsibilities

  • Lead the Database team, ensuring that each staff member is supported to achieve optimum performance and development.
  • Work with the Head of Supporter Care & Database Services to create a comprehensive data strategy for the charity, ensuring business needs are anticipated and met.
  • Act as the lead database expert across the charity and manage the Database Services team to provide guidance, training, and support to staff across Fundraising & Communications where appropriate. Provide technical training and guidance to direct line reports where necessary.
  • Monitor the performance of the Database Services team against SLAs and report progress and results to the Head of Supporter Care & Database Services, and to the Fundraising & Communications department and the wider organisation where appropriate.
  • Manage the Database Services team to contribute to the overall Supporter Journey, by offering expert guidance and support in data-driven decisions.
  • Supervise the creation and maintenance of accurate process guides for all database processes.

Person specification

  • Line management experience
  • Ability to delegate work to staff and to monitor and evaluate their performance..
  • Significant experience of database management, including using a database to enter, maintain, and import data, to provide data selections, and to provide reporting and analysis.
  • Excellent attention to detail and numeracy skills, and ability to manage and prepare financial information and analysis.
  • Up to date knowledge of data protection guidelines including the General Data Protection Regulation (GDPR).

Closing Date: 29th January 2021


Harris Hill has been providing the Charity and Not-for-Profit sector with high quality recruitment solutions for over 27 years. In the past year we have worked on more than 3,000 charity vacancies (approximately 2,000 permanent and 1,000 temporary) and are continuing to grow, developing new teams to respond to the strong demand for specialist charity professionals.

Our teams focus on specific functions within charities including Fundraising, Marketing/PR/Digital, Data Management & Business Support, Finance, Human Resources, Temporary and Executive-level roles.

We are committed to delivering a level of excellence to both candidates and clients alike and have an unrivalled reputation for finding talented people their ideal charity jobs within the UK's leading national and international charities and non-profit organisations.

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