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Head of HR Operations

£39,970 - £44,290 Per Annum
Closing date
1 Feb 2021
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Job Details

Head of HR Operations
Ref: JAN20217225
Location: Flexible
Salary: £ 39,970 - £44,290 – Per Annum
Benefits: Pension, Life Assurance, Annual Leave

As the leading conservation charity in the UK, the RSPB has an ambitious programme of work transforming its approach to saving nature.

Recognising that people are at the heart of delivering this we have an exciting opportunity for a talented and driven individual to join our HR and L&D Team.

Reporting to the Head of HR and Development you will be a strong leader with extensive experience in delivering results through people.

What the job is about?

The Head of HR Operations is a new role leading and managing the HR Operation function to deliver an employee focused approach where HR processes effectively support business needs and add value.

You will have full responsibility for all HR transactional services, resourcing and employee relations support leading 3 direct reports to deliver exceptional customer service through their teams.

Key deliverables will include 

  • Creating and developing workforce policies and procedures that maintain the legal compliance of our management processes
  • Developing the management of performance processes to ensure that the organisation benefits from high performance from all of its workforce
  • Ensuring that all of our HR processes lead to accurate workforce data that supports the monthly payroll process
  • Creating and communicating workforce data that allows the organisation to lead and make decisions based on relevant and up to date information
  • Ensuring that our advertising and recruitment processes are inclusive and attract and retain the best possible workforce for the delivery of our strategy
  • Delivering the best possible HR advice to all levels of leadership in the organisation
  • Using your extensive knowledge of HR law to advise change leaders to create the most effective organisational change programmes
  • Contributing to the development of the pay and reward strategy of the organisation to ensure that the workforce that is fairly paid
  • Working closely with the Head of Learning & Organisational Development and Head of Business Planning to create an aligned leadership team that leads the overall HR & Development team to deliver our work plans
  • Ensuring that all of our record keeping and data processing procedures comply with GDPR requirements
  • Reviewing and updating our employment contracts and policies 
  • Understanding the unique roles and responsibilities, strategic goals and delivery plans throughout the organisation to provide a proactive HR service

Essential skills and experience

  • CIPD qualification or able to show equivalent ability through work experience
  • Sound knowledge of HR Law to give professional advice
  • Significant HR experience in an operational environment and experience of creating HR policy
  • Knowledge of the RSPB and its mission
  • Experience of leading and developing a team of specialists leading to high performance and a positive culture
  • Excellent written and verbal communication skills to present, influence and build partnerships both in and outside of the organisation
  • Collaboration skills to build relationships, navigate politics and manage conflicts
  • Project management skills and an understanding of project management frameworks to plan and manage risks, costs, and time in project delivery
  • Experience of leading change
  • Experience of setting standards and managing systems to provide HR business information

Closing date: 23:59, 1 February 2021


If you would like to find out more about this position and to apply, please click the Apply button to be directed to our website where you can complete your application for this position.

No agencies please.


The RSPB (the Royal Society for the Protection of Birds) is a large, national charity dedicated to the conservation of birds and other wildlife and the environments on which they depend. Founded in 1889, the RSPB has more than a million members, over 2,000 employees and 13,500 volunteers. RSPB’s UK headquarters are in Bedfordshire and it has an annual income of nearly £133 million.

RSPB carries out conservation work in many different areas. It runs a network of 200 nature reserves covering almost 13,000 hectares, which are home to 80% of the UK’s rarest or most threatened bird species. It works with farmers to identify wildlife friendly farming methods, researches bird populations and partners with international conservation organisations.

RSPB is also an advocacy organisation, lobbying the government on diverse topics such as planning, wind farms and economics. It has a UK headquarters, three national offices and nine offices in the English regions. Its million-plus members, 200,000 of whom are youth members, make it the largest conservation organisation in the UK. RSPB also has 150 local groups and more than 80 youth groups. It has a volunteer to staff ratio of 6:1.

The charity was founded in Manchester in 1889 as the Plumage League (initially as a campaign against the killing of birds for the fashion industry). It received a Royal Charter in 1904, becoming the ‘Royal Society for the Protection of Birds’. RSPB moved to its present headquarters in Sandy, Bedfordshire, in 1961.

One of the RSPB’s most popular activities, carried out for children since 1979 and for adults since 2001, is the Big Garden Birdwatch. The Birdwatch is an annual data collection of bird populations that takes place every January. In 2016, 519,000 people were involved, counting over 8 million birds. The Birdwatch enables RSPB to build a picture of garden wildlife across the UK. It has shown, for instance, that the sparrow population has declined by 60% since 1979.

RSPB also urges supporters to ‘make a home for nature’ in their gardens. Activities include creating feeding stations and homes for hedgehogs, providing flowers and plants for moths, creating habitats for frogs and toads and forming safe corridors from one garden to the next.

RSPB, along with sister organisations, Stop Climate Chaos Cymru and Stop Climate Chaos Scotland, is part of The Climate Coalition. It argues that the effect of climate change on wildlife and wild places can already been seen and that increased flooding and rain from climate change will spell disaster for birds and wildlife.

RSPB is also a member of BirdLife International, a global partnership of conservation organisations that share common objectives.

RSPB is a major fundraising charity and spends around 90% of its income on conservation, public education and advocacy.

Find Us
01767 680 551
The Lodge,
Potton Road,
SG19 2DL
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