Senior Services Manager
Hours: 37.5 hours per week
Location: Temporarily remote - currently working from home due to COVID-19. Possibility of longer-term home working. Requirement to visit the office in East Kent on occasion
Salary: £36,000 per annum
Are you looking for a new challenge?
Our client is seeking a motivated and experienced Senior Services Manager to manage services delivered under contract with the Local Authority. They are a growing not-for-profit organisation that delivers a service which makes a real difference to people’s lives.
As the Senior Services Manager, you will manage the delivery of their information, support and assessment services for people who care for a relative or friend (Carers). They are the leading provider of information and support for Carers across East Kent. They help people find the right support to meet their individual needs. (They do not provide personal care services).
Key Responsibilities include:
- Leading a team to deliver a high-quality outcome focused service, with a strong focus on customer service and continuous improvement
- Producing and analysing qualitative and quantitative data
- Meeting and exceeding Key Performance Indicators
- Evidencing contractual and legal compliance
To be successful you will have:
- Experience of managing public sector contracts
- A proven ability to lead teams, drive continuous improvement and develop and maintain positive relationships with key stakeholders
- Excellent communication, interpersonal and written skills
Appointments are subject to a satisfactory disclosure from the Disclosure and Barring Service.
Our client encourages and welcomes applications regardless of gender, ethnicity, religion, disability, sexual orientation or age.
Closing date for applications: 12pm Monday 18th January 2021
Interviews: anticipated week commencing 18th January 2021 (to be held virtually)
Please click 'Apply' - you will be prompted to complete a short CHM Recruit form before being redirected to our client's HR Partner's site, where you will find further information about the role and details of how to apply. Please note, you are not applying at this stage.
No agencies please
Key search words: Programme Manager, Delivery Manager, Project Manager, Contracts Manager, Operations Manager, Service Manager