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Supporter Development Manager

NFP People
£37000 Per Annum
Closing date
18 Jan 2021

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Fundraising, Marketing, Major Donor/ Gifts
Full Time
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Job Details

Supporter Development Manager

We have a great opportunity for a highly skilled and motivated Supporter Development Manager to join the team.

Position: Supporter Development Manager

Location: This post is offered with home working with regular (weekly) visits to the main site at Sidmouth, Devon

Hours: Full-time, 35 hours

Salary: £37,000

Contract: Permanent

Benefits: Generous annual leave, pension scheme, Healthshield plan, confidential counselling service, subsidised restaurant, free parking, enhanced maternity/paternity benefits, Life Assurance Scheme, 31 day’s holiday per year, inclusive of the 8 statutory public holidays. This increases by one day each year until a maximum of 34 days is reached.

Closing Date:Monday 18 January 2021

The Role

The Supporter Development Manager will manage a team of fundraisers to develop a donor-centric programme of activity across all individual giving fundraising products, with an eye on how to develop them for philanthropy and legacy giving. This coupled with an understanding of data insights will ensure you develop a fast-moving, agile supporter development programme that enhances the experience of supporting the charity for all donors, building income from existing audiences and responds to their needs.

Responsibilities will include


  • Managing, training and coaching the team to effectively ensure growth for the direct debit supporter base, whilst overseeing the Adoptions and Lottery programme including donor stewardship and programme management.
  • Strategic planning activity every year, addressing any shortfalls in delivery and regularly reviewing the product mix to hit target and provide quarterly reforecasts for each channel and product.


About You

Your strong interpersonal skills will provide a firm foundation for liaising with key fundraising personnel across the individual giving team as well as the wider fundraising team and supporting functions.

You will have excellent organisational skills and the ability to plan and manage a variety of simultaneous projects to tight deadlines, as this is essential for this role as are great communication and relationship building skills.

If you feel you have the qualities, skills and experience to fulfil this varied, rewarding and vital role, we would love to hear from you.

In return…

You can be part of an evolving program of change taking place within a leading charity working in an area of outstanding natural beauty. With amazing benefits and opportunities to develop you career, you can really make a difference in a fulfilling and rewarding role.

About the Organisation

The charity is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide. They are working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

“The Sanctuary is a positive place to work with friendly staff and a wonderful charity. With amazing work throughout the world, once you join you never want to leave!”

Our client is a Disability Confident Employer. They are committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Marketing, Fundraising, Marketing Executive, Marketing Officer, Animal Welfare, Supporter, Supporter Development, Supporter Engagement, Fundraiser, Fundraising Lead, Fundraising Coordinator, Donor, Donor Care, Legacy, Philanthropy, Individual Giving, Giving, Lottery, Programme, Programmes, Donkey, Mule, Equestrian, Lottery Programme.


We are Not-For-Profit People.

We recruit exclusively for organisations in the challenging Not-For-Profit sector. We’re fully behind the charities and bodies that aim to change the world – one project at a time. Whether you’re seeking exceptional leaders, committed staff or a combination of the two, you probably want to know exactly how we’re different and why it matters to you. We don’t do business as usual. We deliver a recruitment solution that replaces clunky, costly, contracted processes with a single, seamless solution.

Contact Us
  • 6 West Street
  • Olney
  • MK46 5HR
  • GB
  • 01234 815658
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