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Emergency Response Officer

Harris Hill
£10.59 - 10.59 per hour
Closing date
18 Jan 2021
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Job Details

I am looking for an Emergency Response Officer to coordinate the day to day functions for one of the services for an amazing international humanitarian charity. You will deliver a wide range of activities within the area.
This post requires some evening work, being part of a regular 24-hour duty officer on- call rota and potential emergency response duties at any time throughout the year.

Main duties:
Support the delivery of the national and area plan.
To provide daily coordination of the service and overall support for the emergency response function including identifying improvements to our offer.
To be responsible for the achievement of local and team targets as part of the area and national plans.
To maintain an operationally ready rota of volunteers to support responses.
To carry out regular audits of equipment, vehicles, work wear, service consumables and ensure adequate supplies are delivered and stocks maintained and monitored.
Develop key stakeholder relationships and maintain positive relationships with external organisations.
Be the main liaison point for the post holder's assigned Local Resilience Forum.
To be a key liaison point with the post holder's assigned local authority emergency planning teams.
To be the main liaison point with the post's assigned local fire and rescue service.
Support service development and contracts.
Identify local changes and trends relevant to the delivery of existing and new services and act on these.
Service contracts are negotiated and managed, including the authority to sign-off on small contracts.
Provide event, incident and exercise administration, participate in exercises, and prepare and contribute to post event/incident reports.
Ensure quality and good performance management.
Effectively manage all ER Area resources and be responsible for the ER vehicles allocated to the role.
Ensuring the use of pertinent information to monitor and review service activity to determine resource allocation.
Maintenance and implementation of statistical records, and provision of operational reports as required and effective liaison with internal reporting teams.
To support the team to ensure that appropriate service standards, recognised good practice, legal and other requirements are met.
To coordinate and support emergency response volunteers to ensure all competency and quality requirements are met and the highest standard of service is provided.
To oversee recruitment, induction and training of new volunteers. Liaising effectively with internal business partners to meet these demands.
To provide supervision, support, leadership, inclusion and motivation to the volunteer teams.
To support and deputise for colleagues within the ER team as required.
Regularly act as Duty Manager, by way of a rota and respond to emergency callouts and major incidents as appropriate.

If you have the above skills and experience, please apply online today!


Harris Hill has been providing the Charity and Not-for-Profit sector with high quality recruitment solutions for over 27 years. In the past year we have worked on more than 3,000 charity vacancies (approximately 2,000 permanent and 1,000 temporary) and are continuing to grow, developing new teams to respond to the strong demand for specialist charity professionals.

Our teams focus on specific functions within charities including Fundraising, Marketing/PR/Digital, Data Management & Business Support, Finance, Human Resources, Temporary and Executive-level roles.

We are committed to delivering a level of excellence to both candidates and clients alike and have an unrivalled reputation for finding talented people their ideal charity jobs within the UK's leading national and international charities and non-profit organisations.

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Contact Us
  • 3rd Floor
  • 89 Albert Embankment
  • London
  • SE1 7TP
  • United Kingdom
  • 020 7820 7300
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