Database Officer-Part Time

A charity based in London are looking for a Database Officer- Part-time. As a new role designed to bring more capacity to the team, the Database Officer will play a key role in supporting the Senior Database Administrator's on-going development, maintenance, and operation of the organisation's Salesforce CRM database.

Acting as the first point of contact for all Salesforce (and related apps) user enquiries, you will assist the Senior Database Administrator to undertake a range of duties to ensure that the database is well maintained and able to support the outputs of the broader team.
Key responsibilities

Run and maintain a process of regular weekly and monthly imports, alongside any other ad-hoc imports, as directed by the Senior Database Administrator

Responsibility for ensuring the returns from our Direct Debit provider (Smart Debit) are actioned in an accurate, timely fashion.

Responsibility for the in-house Cheque Recording Process, ensuring that entries are recorded in an accurate, timely fashion.

Maintaining data quality and integrity

Responding to enquiries and acting as a first point of contact for internal database users and stakeholders, in support of the Senior Database Administrator, providing technical database advise and problem-solve as required.


Person specification

Experience of using a CRM (salesforce), including within a fundraising environment,

Experience in running regular data imports

Experience of complying with GDPR and the Data Protection Act, and how it specifically applies to a fundraising database.

Closing date: 20th November 2020