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Advocacy, Guidance & Support Manager

The Welcome Centre
Huddersfield, West Yorkshire
£26,470 per annum
Closing date
16 Dec 2020
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Salary: £26,470 per annum 

Contract type: full time (37.5 hours per week, and additional evenings and weekends as required), fixed-term for 3 years 

Location: central Huddersfield, post not suitable for remote working

We introduced our Advocacy, Guidance & Support (AGS) service five years ago, and since then it has gone from strength to strength. Thanks to grant funding we have recently secured, we are now in the exciting position of being able to expand the service, and are looking to recruit a manager to join our growing team.

The successful candidate will be a highly motivated, resourceful individual with the ability to operate strategically. They will have extensive experience in the field of advice or support worker, and the ability to lead and motivate a team of staff and volunteers.

Key responsibilities:

  • To provide leadership, direction and support to Advocacy, Guidance & Support (AGS) staff and volunteers, including leading in recruiting, training, and supervising AGS volunteers.
  • To coordinate staff and volunteers in delivering one-to-one support to food bank clients, ensuring a client focussed, high standard of service at all times. 
  • To coordinate the development and maintenance of partnerships with other agencies, for the benefit of clients with long-term issues.
  • To coordinate the development and maintenance of client resources and training, and develop other client focussed projects where appropriate.
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