Location: Flexible within England & Wales
Department: Policy Team
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.
Each year we help 2.8 million people to solve their problems face to face and see over 34.5m visits to our website. This data and our reputation give us unparalleled influence. We have a unique insight into emerging trends and issues affecting people, and we use it to work with government, regulators and industry to improve people's lives.
We are looking for an outstanding person to recruit for the position of Principal Economic Regulation Specialist, Energy Networks and Systems at Citizens Advice.
Citizens Advice is the statutory advocate for energy consumers. We use research and evidence from the people who contact our advice service every day to understand the problems facing energy consumers in Great Britain. We help solve these problems by engaging with industry, changing policy and supporting consumers to navigate the market.
The team's role involves representing the views of energy consumers in a series of highly technical debates including:
- Advocating for an energy price cap, which is saving energy consumers over £1 billion each year
- Persuading regulators to reduce the cost of capital for energy network companies, potentially saving energy consumers up to £5 billion over the next 5 year price control period
- Helping secure automatic compensation for gas network outages and for consumers switching energy tariffs
You will lead the energy team’s work on energy infrastructure, developing our research and advocacy programme focussed on energy networks, systems and governance. This includes managing a team of policy specialists. You’ll work closely with colleagues across the energy team, as well as our data, public affairs, campaigns and media teams to maximise impact for energy consumers.
You’ll also support our wider energy advocacy work as well as supporting junior members of the team to reach their potential. Our strong brand will give you unique opportunities to engage with those who have the power to make change. You’ll influence regulators, MPs, civil servants, industry on behalf of energy consumers and the people who rely on Citizens Advice.
We’re looking for someone with a wide range of skills, from exceptional judgement and excellent stakeholder management, to being able to lead in a large organisation.
We are always happy to consider flexible working, which may include arrangements such as part-time working, formalised flexitime, fixed (non-standard) working hours, working from home and job-sharing.
Please note, in the event of a high number of applications, we reserve the right to close the application early.
The National Citizens Advice Operates from offices in England and Wales, with regional offices based in Cardiff, London, Birmingham, Liverpool and Leeds,, therefore all successful applicants must be based within England or Wales.