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Communications Officer

Employer
Caritas Anchor House
Location
Newham, London (Greater)
Salary
£28,000 + benefits
Closing date
30 Nov 2020
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Job Details

About Our Client

Caritas Anchor House is a charity for people experiencing homelessness in Newham, which has the highest levels of homelessness in the country. Their driving mission is to ensure that those who walk through their doors grow in confidence and move towards leading independent, self-fulfilling lives by providing a safe place to call home, education and guidance. The charity is proud to act as beacon of hope, and each year helps up to 300 people turn their lives around and move on from homelessness.

Job Description

In order to raise awareness of and encourage support for the charity, the Communications Officer will be responsible for:

  • Championing the voices of service users, supporting them to convey their stories
  • Develop and deliver against content planner for the charity's various communication channels, identifying potential news, producing and publishing engaging content
  • Collaborating with service users, senior management, wider teams and supporters to maximise opportunities to create content about the charity and its positive impact on people experiencing homelessness
  • Day-to-day management of the website and social media presence
  • Growing digital audience, and transforming offline communications into digital and inspiring action
  • Working with Communications and Supporter Manager to embed a storytelling culture and develop brand guidelines, and ensuring these are maintained across the organisation

The Successful Applicant

The successful Communications Officer will have:

  • Experience within a similar communications role within the health/social care, not for profit and charities space
  • Excellent written communication skills, with experience in writing content for publication
  • Knowledge of the power of storytelling to influence and raise awareness
  • A background in using content management systems (preferably Drupal) and social media for business
  • The ability to build strong relationships with stakeholders
  • Experience of producing communication campaigns
  • Values inclusion and a diverse community of service users, employees, volunteers and supporters


What's on Offer

A competitive salary of £28,000 plus pension, gym reimbursement, cycle to work scheme and a wellbeing hour among other benefits. This role is currently home-working due to the pandemic, and will usually be based from our East London office.

Where specific UK qualifications are required we will take into account overseas equivalents.

All third party applications will be forwarded to Michael Page.

Ref Code: MPSZ1553573Z

Company

Working at the heart of homelessness

Caritas Anchor House is a Catholic homelessness charity. However, we are more than that – we are a residential and life-skills centre for single homeless adults, and act as a community empowerment hub in the local area. Our charity’s driving mission is to ensure that those who walk through our doors grow in confidence and move towards leading independent, self-fulfilling lives by providing education, guidance and personal rehabilitation.

Caritas Anchor House works with vulnerable groups including those affected by homelessness, offending, mental health, substance misuse, domestic abuse and unemployment. We have a holistic approach and use our innovative Aspirations Programme, developed in collaboration with their residents. The programme addresses all aspects of their life, including health and wellbeing, recreational and therapeutic activities, maintaining relationships, financial management, education, volunteering, training, back to work preparation and support to achieve independent living.

Caritas Anchor House is based in Newham, one of the most deprived boroughs in the UK, and is high performing despite the austere economic climate. In 2015, we gave a home and support to 211 people, helped 58 of our residents move on to independent living, and supported 36 into employment. We also recorded up to 12,000 visits from people accessing our services. We have been runner up as Social Champion for the past three years in the UK charity sector, and were found to provide £3.98 in benefits to society for every £1 invested in our operations.

As well as in-house services, we run St Mark’s Community Centre in Beckton, which provides and houses an array of services. Your Space, our community-based therapeutic service, runs group and one-to-one counselling services for the elderly and disadvantaged. We run the Integrated Offender Management pilot in our borough, and are actively involved in the development of the Community Prescription with Newham’s Clinical Commissioning Group and partners.

Our vision

To be valued as the UK’s leading social action charity, pioneering long-term solutions for people experiencing homelessness, social exclusion and deprivation.

Our mission

We deliver services and support in communities, challenging people to reclaim their lives by:

  • Empowering people to ensure they are not homeless again
  • Providing learning and development opportunities for all
  • Offering health care and well-being services
  • Providing safe spaces to nurture connections and conversations
Contact Us
  • 81 Barking Road
  • Canning Town
  • London
  • E16 4HB
  • United Kingdom
  • 07432705828
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