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Director of Support Services

Helen & Douglas House
Oxford, Oxfordshire
£65,000 - £70,000
Closing date
23 Nov 2020
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Job Details

Job Title:  Director of Support Services

Hours:  Permanent, Full-Time 

Salary:  £65 – 70K

Location:  Oxford

We are working in partnership with Helen and Douglas House who provide hospice care for babies and children in Oxfordshire and surrounding areas.  The charity is seeking to appoint a Director of Support Services.  Reporting to the CEO and Board of Trustees, the Director of Support Services will be responsible for developing and driving strategies to enable the management of resources – people, property, buildings and governance - to ensure the charity operates safely, efficiently and effectively.

The successful individual will need to demonstrate:

  • Experience as a General or Operational Manager with responsibility for leading a multi-professional team
  • Demonstrable experience of regulatory compliance
  • Demonstrable experience of constructing directional/ strategic plans for organisations
  • Proven ability in managing change
  • Experience in managing performance
  • Demonstrable experience in drafting complex policy documents and implementing them
  • Evidence of regular post-qualifying continuing professional development in business-related fields

The post holder will be a highly self-motivated, dynamic, and positive individual with excellent analytical and communication skills and the ability to build lasting relationships with both internal and external stakeholders.

You will be innovative, creative and demonstrate strong negotiating and influencing skills at all levels.  A background of working within the voluntary, health or social care sectors is desirable.

 If you feel you have the skills and experience to succeed in this role, please submit your CV with a supporting statement, to Jenny Warner, Managing Director, Charisma Charity Recruitment - quoting our reference JO2787.

We welcome and encourage applications from people of all backgrounds.  We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.

Closing date for applications:  19 November 2020
Interview date:  3rd/4th December 2020


Helen and Douglas House is a charity based in Oxford that provides hospice care to children and young adults, and their families. Our mission is to add quality, time and depth to shortened lives using the skills of our whole team. We provide a range of services including acute medical and nursing care, specialist palliative care and medically supported short breaks.

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United Kingdom
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