Head of Product

Comic Relief
London (Central), London (Greater)
£50,000 - 62,000pa
Closing date
28 Oct 2020
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Head of Product

£50,000 - 62,000pa

London, and currently remote

The Head of Product is responsible for technology product management processes and practice, and works closely with Comic Relief’s (CR’s) leaders to discover and develop all user facing digital / technology products and the related systems within CR.

Head of Product leads a team of product and delivery managers who service the user needs of three core audiences; external consumers, funded partners and internal teams.

The Head of Product will be the CTO’s deputy and will also have a big part to play in enabling the Digital Transformation of Comic Relief.      


  • Leadership of the Product team  - create a strong team with the confidence to embrace change and foster a culture of partnership, consistent delivery and operational excellence.
  • Delivery - hands on product and programme management of cross-technology products such as data infrastructure and payment services.
  • Stakeholder management – build strong relationships with all stakeholders and work with them to define and manage the Technology roadmap and initiatives to support overall organisational aims.
  • Be the subject matter expert - in product management expand the team’s understanding of best practice, techniques and methodologies, as well as continuous improvement, learning through experimentation and user-centred product design
  • Digital Transformation – play a key role in re-imagining Comic Relief’s business processes, culture and user experiences to meet the challenges of the evolving digital landscape and the continued evolution of the charity sector.
  • To lead, manage and support line report(s) through regular one-to-one meetings and clear performance objectives and objectives and key results (OKRs).
  • Be an ambassador for collaborative cross-functional working both within Technology and across the wider organisation.
  • Contribute to the wider charity community through sharing technology and collaboration on shared issues.


  • Experience of leading a digital product management team in a challenging business environment, ideally in the not for profit sector
  • Good knowledge of the contemporary digital landscape and, ideally, not-for-profit sector digital landscape and strategies
  • Strong technical understanding, ability to communicate effectively with engineers.
  • Ability to identify opportunity spaces and develop prototypes and proof-of-concepts to validate and progress new products.
  • Able to apply systems thinking across organisational needs to simplify CR operations.
  • Outstanding solid product management and delivery skills – the ability to engage, motivate and deliver organisational change to create a user-centric and evidence driven product management function.
  • Curious and creative thinker – to create a learning organisation committed to continuous improvement and always striving to do things better.

To apply please visit our website via the link and apply online.

Role closes - 12:00pm, 28th Oct 2020 GMT (Europe/London)

Inclusivity at Comic Relief

We recognise diversity and inclusion are a source of strength in achieving our mission. We therefore welcome everyone, trusting what makes us different brings creativity, styles and experiences to help us collectively do our best work. That’s regardless of your gender, age, disability, religion, sexual orientation, and cultural identity. We especially welcome those from under-represented groups in modern grant-making and fundraising. We are on a journey, but if you join our team you will be part of a community that is committed to creating a diverse and inclusive environment where we want you to:

  • Be valued for being yourself
  • Do your best work, and be supported to break down barriers so you can succeed
  • Be heard, respected, and treated as an equal, whatever your level, experience or background
  • Be part of a team that is committed to making this happen – with our colleagues, partners, and contributors.

Comic Relief is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm.

Our mission, thanks to our comedy heritage and the fantastic relationship we enjoy with the BBC, is 'positive change through the power of entertainment'.

And our biggest tool, in trying to achieve these two goals, is the ability to inspire people across the whole country especially those who don’t normally do charity - to do charity.

As the world has changed and become more complex over the last two decades, so Comic Relief has had to adapt and change too but the fundamentals remain the same - a just world free from poverty. In trying to achieve that vision we make this promise to the people who make those efforts possible - our supporters:

"In order to run itself in a professional and effective way Comic Relief incurs necessary costs. Raising funds, making grants and organisational overheads cost real money.

Despite these costs, Comic Relief is still able to promise that for every pound the charity gets directly from the public, a pound goes to help transform the lives of people living with poverty and social injustice. If Sport Relief raises £20 million, Comic Relief will spend at least £20 million doing just that.

It can make this promise because its operating budget is covered in cash or in kind from all types of supporters like corporate sponsors and donors, suppliers, generous individuals and government (including Gift Aid) as well as from investment income and interest"


Comic Relief is obviously a charity - but it's also a business too.

The money we raise is allocated to a wide range of grants and social investments aimed at delivering real and long-lasting change to the poorest, most vulnerable people at home and across the world; as well as informing the public and young people in particular about global citizenship and the underlying causes of extreme poverty.

That money comes in from a number of different sources. Traditional charitable fundraising obviously plays a vital role. The public contribute to Comic Relief's annual campaigns by raising money through sponsorship and by making donations online, by post, by telephone and through major banks and building societies. This support, from almost the very day Comic Relief was formed, has been both humbling and inspirational.

On the business side of things, Comic Relief works with key corporate partners to produce products and promotions that are profitable. The clearest example of this is the Red Nose that is the emblem of Red Nose Day.

Where possible these products tie-in with the charity's commitment to delivering benefits to poor farmers and producers. The Red Nose Day 2007 T-shirt for instance was made with fair trade cotton from Mali, Cameroon and Senegal and there will be a fair trade Maraba Bourbon coffee grown in Rwanda, a country to which Comic Relief has had a clear commitment since the appalling genocide of 1994.

Another way Comic Relief raises funds is via the creativity made available to the charity. Comedians from time to time offer access to key brands like Little Britain for commercial exploitation. The charity also develops and owns key sub-brands like Robbie the Reindeer and Monkey, both of which deliver a revenue too.

Contact Us
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