Life24 Advisor / Community Support Worker
Full time - 36.5 hours per week
Kents Hill, Milton Keynes
£24,246 per annum
Fixed term contract for 6 months
Would you thrive in a job that is making a real difference to people’s lives in your region?
Our client is more than just a financially strong Housing Association, they are making an impact on the housing crisis, supporting sustainable communities and providing life-long homes for customers. They provide additional, critical services to support the most vulnerable but also build shared ownership and outright sales for those who want to get on the property ladder.
About the role:
They are looking for a kind and compassionate individual to help them deliver their Life24 service to customers and their families. The role will support our tenants via wellbeing checks, housing related support and services and advocacy, empowering people to live independently and assisting them to maintain their homes.
You will be contacting Life24 customers and offering support and guidance, signposting to partners for additional support, and working to ensure customers are safe, happy and healthy at home.
Due to the nature of the role, there may be the requirement to travel between the Bedfordshire and Northamptonshire.
What they’re looking for:
Experience of working within a customer facing environment with good interpersonal skills and a caring and empathetic manner.
An understanding of needs and risk assessment procedures.
Good IT skills to include email, Microsoft Word, Excel and other tailored computer systems.
Administrative experience and record keeping skills.
A team player who can also plan your own workload with minimal supervision.
A flexible approach to hours worked and ability to respond to emergencies if necessary (you will be scheduled onto a rolling out-of-hours rota for the Life24 Service).
The ability to travel effectively and efficiently to all our client’s sites/customers.
What they offer:
25 days holiday rising to 30 after five year’s service
Aviva Pension Scheme up to 10% company contribution
Cash allowance/essential Car user allowances where specified
Up to 3 paid professional subscriptions
Excellent training and development opportunities
Free life assurance
Enhanced maternity, paternity and adoption leave
Health cash-plan including employee assistance
Regular bonus points from the Intranet, which lead to vouchers
Free parking at all the offices
Discounted cinema tickets
If you are like-minded in wanting to help shape the future of housing through the delivery of quality services to customers, great at your job and with a ‘can-do’ attitude, we want to hear from you.
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