Hours: Full time
Accountable to: Board of Trustees
As Chief Executive you will provide strong and inspirational leadership to develop and deliver our strategic vision; navigate us through a rapidly changing environment and lead our ambitious and exciting plans to build a new Inpatient Unit and redevelop our Day Hospice facilities.
The post holder working with the Board of Trustees will lead the Hospice whilst building and maintaining excellent working relationships with key stakeholders and local decision makers, whilst representing and promoting Overgate in a professional and positive manner.
The post holder will:
- Be an inspirational leader, creating an environment and culture where best practice, governance, relationships and professional development of staff and volunteers flourish
- Be accountable to the Board of Trustees for the overall leadership, management, performance, governance and development of Overgate Hospice and Overgate Hospice Support Company (OHS)
- Build alliances and partnerships with other organisations and act as an ambassador for the Hospice
- Work with the Board to develop and implement the strategic plan, ensuring alignment with Hospice’s short-term and long-term objectives
- Lead all operational and business activities to ensure effective, efficient and safe running of Hospice, meeting all clinical, statutory, financial, regulatory and legal requirements
- Work collaboratively with the Board of Trustees and Senior Leadership Team to continuously improve palliative care services for patients and their families, responding to changing community needs and patient requirements
- Lead the Capital Appeal and redevelopment of the Overgate site
- Develop and sustain income streams and financial controls which provide ongoing financial security of the Hospice
Duties and Responsibilities of the Post:
- Provide visionary leadership of the hospice and OHS and ensure Overgate achieves its mission, values and charitable objects
- Develop the strategic direction of the hospice, in collaboration with the Board of Trustees and Senior Leadership Team
- Build effective strategic partnerships and relationships with key stakeholders locally to improve end of life care in Calderdale and also regionally and nationally.
- Keep abreast of best practice in the hospice movement, advising the Board of Trustees of risks and opportunities to respond to national and local policy documents and developments that impact on the Hospice and patients with life limiting conditions
- Lead the delivery of short-term and long-term plans including the redevelopment of the hospice site within agreed budgets
- Oversee the development and delivery of strategic plans to achieve targets for raising funds to meet running costs, support service development and achieve the capital appeal targets
- Seek external funding opportunities within the public, private and charitable sectors
- Maintain a strong governance framework for the Hospice to meet external legal, regulatory and clinical requirements, including Charity Commission Guidance, the Charity Governance Code and the Care Quality Commission Standards
- Develop a culture and create an environment where people feel motivated and which promotes learning and development of staff and volunteers
- Lead and manage change effectively as required to enhance specialist services and increase patient access within available resource
- Represent the hospice effectively, building trust with key stakeholders and liaising with the media, corporate and individual supporters
• Lead and motivate the workforce to develop a high performing Senior Leadership Team and advance employee engagement
• Support the Registered Manager of the Hospice in meeting the requirements of the role, including meeting Care Quality Commission standards and other clinical and legal requirements.
• Oversee the fiscal management of the Hospice, including budgeting, reporting and auditing and agree monitoring arrangements with the Board of Trustees
• Ensure that Overgate and OHS raise the funds needed to maintain the viability of the hospice and meet capital appeal targets.
• Ensure that the Hospice and OHS have effective risk management and audit systems in place
• Ensure the hospice provides high quality, effective and efficient services, meeting the standards required of regulatory bodies
• Maintain, develop and implement clinical and non-clinical policies and procedures to deliver safe, high quality services
• Seek ongoing improvements in services to meet the changing needs of the diverse Calderdale community, regularly reviewing staffing structures to ensure they support service development
• Create a culture that supports the retention and recruitment of high calibre, motivated staff and volunteers
• Ensure effective performance review and appraisal systems are in place and oversee the organisational development plan, providing staff with ongoing learning and development enabling them to deliver their contributions to Hospice’s objectives
• Ensure that incidents and complaints are fully investigated and that learning from them is implemented effectively
Key Working Relationships
Chair and Trustees
Senior Leadership Team
All other staff and volunteers
Key Local Partners
Care Quality Commission
Peers at regional, national Hospices and other charities
Peers in local and regional foundation trusts and clinical commissioning groups
Professional and clinical networks/senates
Supporters and local businesses
Maintain strict confidentiality in all matters relating to the Hospice, its business, patients, staff and others
Any other activity as requested by the Board of Trustees.
This job description is an outline of responsibilities and will be subject to review with the post holder in light of the changing needs of the post and Hospice
Safeguarding Children and Adults at Risk
All Hospice staff are required to act in a way that at all times safeguards the health and well-being of children and adults at risk. Familiarisation with, and adherence to, the Hospice safeguarding policies is an essential requirement, as is participation in related mandatory/statutory training.
Valuing Diversity and Equality
All staff should carry out their duties in accordance with the principles of valuing diversity and equity of provision. It is the responsibility of all staff to support the Hospice vision by promoting a positive attitude to diversity and equality of opportunity, to eliminate discrimination and disadvantage in service delivery and employment and to manage, support or comply through the implementation of the Hospice’s Equal Opportunities Policy.