Helping Hands Caseworker

Citizens Advice Telford and Wrekin
Telford & The Wrekin
£23,111 pa
Closing date
12 Oct 2020
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This project delivers support to clients of the Helping Hands in Hardship project across Telford & Wrekin area in conjunction with Stay, Mind and Telford Crisis Support. The post holder will provide financial crisis support, in particular to those people affected financially or in respect of their mental health by COVID-19.

We are looking for someone with advice skills, experience in providing financial crisis support to vulnerable clients, as well as a commitment to the aims and principles of the Citizens Advice Service.

Hours: 37 hours per week
Salary: £23,111 pa
Contract to: 31.01.2021 (in the first instance)
Responsible to: Operations Manager

The Deadline for applications is 12:00 noon on Monday 12th October 2020. We expect to short-list and contact candidates about their interview time by the following day. The interviews are likely to be on Monday 19th October

(Please let us know if you cannot make this day, as we may be able to be flexible for short-listed candidates). Ideally, we would like someone in post as soon as possible.

Please note that we will accept a secondment of a suitably experienced person from another organisation – please enquire to

Application is by application form, which along with the rest of the application pack can be downloaded on our website.

We recognise the positive value of diversity, promote equality and challenge discrimination, and we welcome applications from people of all backgrounds.

This project is funded by the Big Lottery.

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