Programme Supply Chain Quality Assurance Manager (QAM)

Haywards Heath, West Sussex
£50,000 per annum
Closing date
4 Oct 2020
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Role:            Programme Supply Chain Quality Assurance Manager (QAM)

Location:       UK

Contract:       3-year Fixed term contract

Salary:          £50,000 per annum

The Quality Assurance Manager (QAM) is responsible for contributing to the effective delivery of supply chain services to the programmes of Sightsavers focusing on ensuring that the products that are used in our programmes are safe for end beneficiaries in line with international standards and regulations.

The successful QAM will ensure the Quality Management System (QMS) applicable to Sightsavers’ programme supply chain and associated standard operating  procedures are followed consistently in line with organisational policy and product requirements, propose enhancements and provide solutions to a wide spectrum of complex issues related to quality management, supply chain, medical logistics and procurement.

The primary focus of the role will be ensuring compliance with the UK regulation for Wholesale Dealers’ of Medicinal Product (WDA (H) licence) and the EU guidelines on Good Distribution Practice (GDP) in support of our eye health, neglected tropical diseases, education and social inclusion programmes across the world.

You will be required to have a very good understanding of global supply chain processes, as well as strong knowledge of medical products, preferably in the relevant thematic areas, and good knowledge of medical suppliers. In addition, the ideal candidate will have good knowledge of quality assurance applied to supply chain management and of Good Distribution Practice (GDP) standards in particular. You will promote a collaborative, client-focused, quality and results-oriented approach within the department, across international offices and organisational projects.

The successful candidate will demonstrate extensive experience in all of the above in addition to medical logistics, products with “cold chain” requirements, recall directions and procedures and will be regularly engaging with and visiting colleagues and suppliers on an international basis, therefore it is essential that you are available to travel approximately 14 weeks a year. Additionally, French and /or Portuguese language skills would be highly advantageous as would experience and knowledge of international development and humanitarian programmes.

This is a highly involved and varied role and this is not an exhaustive list of responsibilities or required skills. Please see the Job Description for complete details.


  • Closing date: 4th October 2020
  • Interviews week commencing: 12th October 2020

Sightsavers works to eliminate avoidable blindness and promote the rights of people with disabilities. Our vision is of a world where no one is blind from avoidable causes, and where people with disabilities participate equally in society.

We are truly committed to creating an inclusive culture which values and recognises diversity as something that will only ever make an organisation better. We encourage anyone to apply who possesses the qualities and behaviours outlined or who believes they have the propensity to learn them fast. You will be joining an inclusive and supportive team who welcome people from all backgrounds.

Sightsavers does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Sightsavers Head Office

35 Perrymount Road,
Haywards Heath,
West Sussex RH16 3BW

Postal Address

Bumpers Way,
Bumpers Farm,
Chippenham SN14 6NG

Sightsavers is an international charity that works in more than 30 countries around the world to eliminate avoidable blindness and support people with visual impairments to live independently. Sightsavers is headquartered in the UK and has over 400 employees. It also has branches in Norway, Sweden, Ireland, Italy, India, the United States and the United Arab Emirates.

Sightsavers works with partners in order to provide a comprehensive range of eye care services. In 2013, Sightsavers' projects provided eye health examinations for nearly 14 million people, performed 300,000 eye operations, and treated over 100 million people for neglected tropical diseases.

People are also referred for treatment to prevent blindness or restore sight. Through community volunteers in developing countries, Sightsavers distributes medication to prevent blinding diseases. The charity also trains eye care workers and surgeons and funds operations.

Of the 30 countries Sightsavers works in, 23 are in Africa. These include Mozambique, Mali, Liberia and Kenya. Sightsavers is also present in India, Bangladesh, Pakistan, Sri Lanka and the Caribbean.

In addition to its medical work, Sightsavers works with partners in order to train specialist teaching staff and supply glasses, Braille kits and other learning tools. The charity aims to educate communities and reduce stigma around visual impairment and blindness. Through its work, people with visual impairments and other disabilities are supported to live independently, get an education and earn an income.

Sightsavers is also a campaigning organisation, working with national governments to tackle the root causes of avoidable blindness, such as lack of access to clean water and sanitation facilities. The charity’s ‘Put us in the Picture campaign calls on the international community to make global development inclusive of the world’s 800m people with disabilities. The campaign’s vision is for all people to have equal access to employment, education, healthcare and participation in society.

Backing up Sightsavers’ work around the world is a strong research capability. Research and policy work revolves around three priorities – health, education and social inclusion. Gathering and disseminating sound research evidence helps to ensure the charity’s programmes meet the needs of the people they are designed to serve. Research evidence is also a strong tool when advocating for policy changes with governments.

Sightsavers has many partners that assist with its aim of eliminating avoidable blindness and may also provide funding. Partners include the UK government’s Department for International Development, the European Union and the Bill & Melinda Gates Foundation.

Read our latest article on Third Sector: Sightsavers: Work for an award-winning charity tackling blindness worldwide

Contact Us
  • 35 Perrymount Road,
  • Haywards Heath,
  • RH16 3BW
  • GB
  • 01444 446600
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