Business Development Manager

Citizens Advice in West Sussex
Flexible at one of our offices in West Sussex, with opportunity to work from home
£35-39,600 experience dependent
Closing date
9 Oct 2020
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We have an exciting opportunity to join our thriving team as a Business Development Manager, to support us to grow with new opportunities and working with others.  

We have ambitious plans to deliver high quality services, to make an impact and improve the lives of our service users and the community they live in.  This newly created role will be an important part of the Senior Management Team, reporting directly to our new CEO.  You will build and oversee a team of fundraising volunteers and help us shape and deliver our future strategy.  

You will have experience of stakeholder relationships and building partnerships, including CCGs, statutory and local authorities. You'll understand the charity fundraising landscape and have proven success in bid writing, securing new and existing services - and you'll have a passion for making a difference.    

This role is initially fixed term for 2 years but may be extended if proven successful.

The Benefits

  • Paid annual leave (+ bank holidays)
  • Company Sick Pay (Qualifying period required)
  • Company pension scheme
  • Employee Assistance Programme
  • Flexible employer sensitive to the needs of today’s workforce
  • Commitment to continued professional development
  • Working for a locally focused charity dedicated to assisting and empowering the community, and helping influence changes to government policy

The Role

  • You will develop our income from a diverse range of Trusts, Foundations, Statutory bodies and other funders.
  • You'll identify future business development, networking and funding opportunities, securing new and existing services.
  • You'll write and submit compelling applications and proposals to funders in support of our organisational objectives.
  • You will lead a team of volunteers to support our fundraising efforts, including identifying need and developing the business case.
  • You'll provide support to the wider Senior Management Team and other staff to meet our business development plans.

For more information please take a look at the Role Description within the Job Pack.

The Candidate

Knowledge and Experience


  • At least 2 years’ experience of working in successful partnership or business development role
  • Excellent knowledge of stakeholder management and developing relationships
  • Experience of working effectively with a range of commissioners and funders and other stakeholders
  • Demonstrable experience of successful fundraising and business development
  • Experience of successful project and service development and implementation
  • Proven knowledge of the third/voluntary sector fundraising environment


  • Excellent negotiation and communication skills with the ability to build trust and negotiate with a range of stakeholders and audiences
  • A proven commitment to continuing professional development, learning from actions and continuous improvement.
  • Excellent written skills with the ability to make compelling funding proposals, applications and reports.
  • Excellent organisation skills and able to manage multiple relationships and funding proposals.
  • Ability to manage conflicting priorities and meet tight deadlines Excellent organisation skills, able to meet deadlines and prioritise own work and support others.
  • Excellent IT skills and ability to work independently using a range of applications, software and Microsoft office.


  • A demonstrable commitment to equality, diversity and inclusion and able to apply this to different aspects of your work
  • A commitment to the aims and values of Citizens Advice
  • Able to travel to different locations


  • Experience of fundraising and business development in the third/charity or voluntary sector
  • Experience of managing and leading a team

The Charity

Citizens Advice in West Sussex (North, South, East) (CAWS) is a registered charity and part of the national Citizens Advice Network. We operate with the twin aims of the Citizens Advice service; providing advice people need for the problems they face, and working to improve the policies and practices that affect people’s lives.  The service we provide is free, independent, confidential and impartial advice to everyone on their rights and responsibilities.  We value diversity, promote equality and challenge discrimination.

CAWS delivers a range of advice services, funded by local and national contracts.  We work in partnership with a range of stakeholders (including the local authority, Macmillan, Shelter, the Probation Service and various Housing Associations).

Citizens Advice experience is not a requirement for this post, although an understanding of the service is desirable.

Please use the person specification found within the Job pack to guide your responses in the application form.

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