Our client has an exciting opportunity for an experienced quality and compliance expert to join their charity. In this role you’ll support the organisation to achieve the highest standards of regulatory, contractual and legislative compliance by developing and maintaining systems, policies and procedures to enable this. You’ll work to ensure that clinical compliance obligations are met, particularly those set by the Care Quality Commission (CQC).

Senior Quality and Performance Manager
Base: Exeter
Hours: Part time, 29.6 hours per week
Salary: £41,000 - £43,000 per annum FTE depending on experience
Contract: Permanent

In collaboration with the Quality and Performance team at Humankind (our client's parent charity) you’ll work alongside senior managers across the organisation to create action plans and provide colleagues with the advice and support they need to meet quality and compliance targets. You’ll conduct regular audits to measure and assess organisational compliance, promoting a culture of continuous improvement.

You’ll organise the organisation's approach to risk management, identifying areas of risk and facilitating organisational learning and improvement where necessary. You’ll also act as Data Protection Officer and Senior Information Risk Officer (SIRO) and will undertake analysis and reporting as required to ensure the organisation’s compliance with DPA 2018 and GDPR principles.

What the organisation is looking for

They are looking for a quality expert with extensive experience working at a senior level to ensure compliance with regulatory standards - particularly CQC standards. You’ll have experience planning and conducting audits as well as working with managers to develop and implement action plans to achieve positive results. Your knowledge of information governance and GDPR will be comprehensive and up to date, and ideally you’ll have some previous experience working within a clinical service or environment.

Personally you’ll possess excellent communication skills and will be confident whilst engaging and working collaboratively with colleagues of all levels up to Board level. Self-motivated, you’ll be driven by achieving results and will have a track record of implementing and maintaining effective frameworks, systems and processes. You’ll enjoy engaging with service delivery and working to enhance quality and performance by taking a solution focussed approach.

The role will involve some travel so you’ll also be happy to travel to sites across Devon and Dorset as needed. If you would prefer to be based at another of the organisation's offices our client will be happy to consider this on a case by case basis.

About the organisation

Our client's Drug & Alcohol Services is a thriving charity currently providing services across Devon and Dorset, in the community and within prisons. They offer a number of dynamic and innovative initiatives which work alongside people to improve their wellbeing, social connections and employability. They are passionate about supporting individuals who face complex issues, including substance misuse, mental ill health, and other harmful, addictive and offending behaviour, to improve their lives. The fundamental belief underpinning their work is that, given the right support and resources, people can and do make remarkable changes.

The charity can offer you a real opportunity for new, challenging and highly rewarding experiences. In return for your commitment and enthusiasm, they offer a comprehensive training & development programme, a generous leave package, pension scheme, and a positive, dynamic working environment.

Closing date for applications is noon on Monday 21st September 2020.
Interviews will be held 2nd October 2020.
Please ensure that you quote reference number 63.20 on your application.

To Apply and for More Information:

Please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to the employer’s website.

Our client is committed to safeguarding and promoting the welfare of vulnerable adults and expects all employees and volunteers to share this commitment.  Candidates are subject to additional checks including DBS (to the appropriate level) and prison vetting – details will be specified as part of the vacancy details. Outcomes of these additional checks will be considered before any offer/appointment is confirmed.

No agencies please.