Helpline Project Manager

The Anne Robson Trust
Stevenage, Hertfordshire
circa £30,000 pa for initial 6 month contract, review to extend after 4 months
Closing date
27 Sep 2020
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Job Title: Helpline Project Manager

Location: Flexible ART Office and Home based working

Hours: 37.5 hours per week Monday - Friday

Salary: £30,000 per annum

Contact: Liz Pryor, Director

Closing Date: Midnight on Sunday 27th September 2020

About Us

The Anne Robson Trust was launched to address the fact that many hospital patients face the end of their lives alone, without any visitors at all. Pre Covid-19 we worked in partnership with NHS Trusts to help them set up and embed teams of “Butterfly (End of Life) Volunteers” to support patients in the last days of life. In response to the pandemic, and restricted hospital visiting, we endeavour to continue to support families whose loved ones are in the last weeks, days and hours of their life via our new Anne Robson Trust Helpline Service.

About the Role

The Helpline Project Manager will set up and manage all aspects of the Anne Robson Trust freephone service to ensure the provision of a professional high quality national helpline. This is aimed at supporting anyone who is caring for someone in the last weeks, days and hours of their life, in any care setting. ie hospital, care home, hospice or in their own home.

We are looking for an experienced, committed, enthusiastic project manager to work with our team and lead on the pilot set up and success of this much needed provision. We are offering an initial 6 month contract, which is subject to review prior to conclusion.


The Helpline Project Manager is directly line managed and accountable to the charity Director, and the Board of Trustees.

Joining The Anne Robson Trust Means:

  • Working in a friendly and approachable team with similar aims and ambitions

  • Being part of a supportive and inclusive team who are innovative, autonomous and flexible

  • Become a valued member of the organisation to make a difference

  • An opportunity to develop your skills and knowledge, and help to influence the growth of the organisation

How To Apply

If you are interested in this role, then please send your CV along with a Covering Letter by using the Apply section below. Applications will be reviewed on a rolling basis.

Please also refer to the Job Description & Personal Specification attached below for further information on the role.

The post holder will be subject to a DBS check. This Job Description is open to review by the organisation at any time. Last reviewed: August 2020

The Anne Robson Trust is a charity registered in England & Wales: 1178352

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