Housing Support Manager

Sutton, Surrey

£32,544 - £36,840 per annum

Full Time, 36 hours per week

Fixed Term Contract to 30th September 2020 

Our client is revolutionising the way they communicate and engage with their employees, stakeholders and customers across all channels enhancing their reputation as a great service provider and employer of choice. The role is based within their Sutton Connect Service, which is a managed service funded by the London Borough of Sutton and established to provide assistance on tenancy sustainment and work with the most vulnerable residents requiring a higher level of support than their current Independent Living Service can provide. It offers targeted housing support service for people over the age of 55 on a range of issues. Residents are supported to live in their own homes for as long as possible and the team works closely with statutory and voluntary services to help ensure that this is achieved. 

About you – Passionate & knowledgeable and determined to secure the best outcomes for their residents. Your positive mind set and can do attitude will help to bring about real change in the lives of some of their most vulnerable residents. Your knowledge of welfare benefits is a must as is your experience in managing and motivating a team. You must be used to managing risk and developing care plans and be confident and mature in outlook. You must be able to demonstrate excellent interpersonal skills and an ability to gain the trust of residents. Being able to establish good relationships with colleagues, stakeholders and residents is essential, and your knowledge of developing and marketing a service an advantage. A car driver/owner is essential for the role and agree to apply for an enhanced DBS 

About the role - You will manage and give support and direction to a team of up to 5 mobile support staff, including a team of Housing Support co-ordinators and one Housing Support Administrator. The team currently works on referrals from their partner providers and you will be expected to visit clients in their homes and assist with improving their quality of life in a number of areas, including home and environment, mental and physical health and well-being, income maximisation and managing their finances. Being able to give housing advice and assistance and knowledge of grants and loans available to those on low income is desirable. An ability to write caseload reports and to attend best interest meetings is an essential requirement. If you love working with people, have relevant experience and relish the opportunity to make a real difference in people’s lives then they look forward to your application. 

Successful candidates will have access to a wide range of excellent benefits;

• 27 days annual leave, in addition you will receive 8 statutory holidays (pro rata) 
• Local Government Pension Scheme 
• Simply Health staff benefit 
• Modern and flexible working environment 
• Recognition Awards 

​

#Recruiting#Recruitment #Hiring #Success #SocialHousingJobs