Job Title: New Market Development, Fundraising Manager

Sector: Fundraising

Employment Category: Regular

Employment Type: Full-Time

Location: United Kingdom

Job Description

BACKGROUND

Over the past 80 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in some 40 countries, providing emergency relief and rebuilding lives in the wake of disaster. Through 28 regional offices in cities across the United States, the IRC also helps refugees resettle in the US and become self-sufficient. The International Rescue Committee has its headquarters in New York and its Europe office London.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

GLOBAL PARTNERSHIPS AND PHILANTHROPY (GPP) DIVISION AND NEW PRIVATE SECTOR FUNDRAISING MARKETS

GPP is currently fundraising from the private sector in established markets (the UK, US and in recent years in Germany from Major Donors) and in addition, remotely via digital channels in 20 new markets in FY19. However in FY20 and beyond, it has ambitious plans to start more in-country private sector fundraising markets while at the same time to grow its pool of sustainer donors. For example, in FY20, Sweden will be the first. GPP will also start fundraising pilots to individuals in Germany via online and offline channels such as TM and Face to Face. Thereafter, GPP has future plans to start additional in-country fundraising operations such as in South Korea and potentially Spain and Canada.

PURPOSE OF THE ROLE

As New Market Development Fundraising Manager you will be part of the Strategic Growth Unit, which falls within the Global Partnerships and Philanthropy Division (GPP).

In this role, you will focus entirely on starting and supporting new in-country private sector markets, with a particular focus on driving IRCs sustainer (regular giving) growth. This role will not be fundraising in our long standing established markets in the US or the UK, however there may in some specific instances be collaboration with our 20 remote digital markets - for example expanding the remote digital fundraising in Spain to include offline channels such as telemarketing.

Reporting to the Senior Director of Global Opportunities and working closely with them, this role focuses on getting all elements in place to enable IRC i.e. to build a business case for in country, and once approved by the IRC leadership board providing hands on support with implementation to start in-country fundraising operations in a designated market/s. Thereafter, once we have the ‘green light’ from the organization to proceed, you will support hands-on in the set-up of those fundraising operations.

In doing so you will play a key role in helping the IRC to achieve objectives which are central to the Private Sector Engagement Strategy. These objectives include diversifying our income streams globally and increasing income for our beneficiary programs around the world, with a particular focus on sustainers - being the optimum way for the IRC to increase sustainable, long term unrestricted income.

SCOPE AND AUTHORITY

Authority:

The post holder has authority to make implementation decisions regarding the set-up of in-country private sector fundraising from individuals (termed Mass Marketing in IRC) – this with the aim of maximising financial returns to IRC in the short and long term.

Responsibility for Resources:

This position currently has no line management responsibility, however it may do in the future.

KEY WORKING RELATIONSHIPS

• Colleague within GPP in particular within Strategic Growth
• Colleagues in Market – such as IRC staff e.g. in Germany
• IT/Tech/Systems & Platforms teams
• Legal
• HR
• Fundraising consultants, agencies and other key suppliers
• Global Marketing and Communication Teams
• Digital Fundraising colleagues in the US and UK teams
• Global Emergency Response Associate Director

KEY ACCOUNTABILITIES

Support the Senior Direct of Global Opportunities in Putting in Place All Requirements for Starting New In-Country Fundraising and Engagement in New GPP markets:

Once a new market has been identified for entry, support the Senior Director for Global Opportunities (based in NY) in putting a step by step plan of entry together including:

• Working directly with IRC’s legal team and any external Legal Counsel hired to ensure all legal and regulatory requirements are met to ensure IRC can perform fundraising and engagement in-country.
• Visiting country to do ground work where required - in particular on set-up of country fundraising operations e.g. Meetings with local authorities to get paperwork in place, meeting with potential suppliers, assist in the setting up of the CRM, working through data and donation requirements, internal processes and flows, setting up bank accounts, submitting local document regulations paperwork and the like.
• Working in close collaboration with IRC colleagues in other Divisions and Units to ensure all elements of the fundraising infrastructure are in place, be they CRM, platforms/systems/IT/payment processors/Website/Donation pages etc.
• Assisting in the hire of a new fundraising team e.g. working on drafts of JDs, placing adverts, pre-screening candidates, coordinating with HR
• Once local suppliers, contractors and consultants are hired, meeting with them and working through logistics and required tasks for IRC to be fundraising operational asap e.g. meeting with F2F suppliers to ensure data flows and data protection are in place, on boarding agencies to IRC, ensuring agencies have contacts in place, assets and materials to hand for training and the like.
• Hands on support and fundraising in initial periods - where potential exists and operational structures are in place but local fundraising staff not yet hired.
• Once new market have local fundraising staff in place, support those staff in initial phases of fundraising activity by visiting market and/or remotely

Qualifications

PERSON SPECIFICATION

Essential:

• Demonstrable experience of working hands-on in individual fundraising (IG) across multiple channels such Face to Face, Telemarketing, DRTV, Digital etc.
• Demonstrable experience of working on sustainer (Regular Giving) campaigns.
• Understanding and experience of working with the requirements for the implementation of fundraising in regards to operations i.e. from the back-end, being the elements required to be able to effectively launch fundraising campaigns.
• Experience of working internationally and in more than one market.
• Understanding of fundraising CRM systems and processes, fundraising platforms, payment processors, the flow of data and requirements for it.
• Experience working with external suppliers, consultants and contractors.
• Excellent organizational skills, including the ability to plan and prioritise in order to handle a complex, varied workload.
• Well-developed verbal and written communication skills, to deal effectively, efficiently and appropriately with internal and external colleagues, suppliers, consultants and contractors.
• Able to establish and build relationships with colleagues and external stakeholders at all levels and from a variety of backgrounds.
• Understanding of fundraising practices, codes of conduct and legislation including a basic understanding of legal requirements for fundraising.
• Good financial and numeracy skills.
• Able to understand and demonstrate commitment to IRC’s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities.
• Able to travel and spend time in market – for example to travel and spend two weeks at a time in Seoul, South Korea or two weeks in Bonn, Germany. Able on occasion to travel for meetings e.g. In New York or elsewhere.

Desirable:

• Experience working directly in supporting New Market Entry and Set-up
• Experience working directly with Procurement, Legal or Human Resources
• Experience using SalesForce or equivalent eCRM and Power Bi
• Experience in Digital Fundraising
• Experience of working in a big, complex, global organization
• Experience working in one of our potential future in-country markets being: Germany, South Korea, Canada or Spain.

The deadline for applications is midnight between Sunday 3^rd November / Monday 4^th November 2019 

Candidates must have the right to work in the UK. 

IRC-UK is committed to equality of opportunity and non-discrimination for all applicants and employees. IRC-UK seeks to ensure we achieve diversity in our workforce regardless of gender, race, religious belief, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC-UK welcomes applications from all candidates, including refugees who have the right to work in the UK. 

If you have any questions or need assistance with the online recruitment process, please contact the UK HR team at applications@rescue-uk.org