Job title: Advice and Information Officer
Region: Cardiff, Wales
Directorate: Operations
Contract: 6 Months Fixed Term Contract, Full Time 35 hours per week
Salary: £20,163.00 per annum pro rata

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?
- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others
If so then we would like to hear from you ….

The Role
As a Royal British Legion Advice and Information Officer, you will office based out of the Cardiff Pop In and also spending the rest of your time getting out and about into the community, running outreach sessions designed to provide advice and information about all aspects of the Legion's work those living across Cardiff and South Wales.

Accustomed to providing advice and information support to customers, you'll have an understanding of statutory welfare provision and experience of building relationships with a range of different agencies. An excellent communicator with an outgoing personality and strong organisational and planning skills, you will also need good IT skills and be confident in supporting our beneficiaries.

It is essential that you have an empathy with the UK armed forces community and some knowledge and understanding of this area would also be an advantage.

There is a requirement for travel across South Wales area; therefore, a full driving licence and use of a car is desirable for this role with motor mileage being paid.

How to Apply
Please apply by clicking 'Apply Online'

Closing date for this role is Tuesday 5th November 2019