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Advice and Information Officer

Employer
The Royal British Legion
Location
Leeds, West Yorkshire
Salary
£20,163.00 per annum pro rata
Closing date
1 Nov 2019

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Sector
Social Care & Welfare
Hours
Full Time
Contract Type
Contract

Job Details

Job title: Advice and Information Officer
Region: Leeds office with flexibility to travel across West Yorkshire
Directorate: Operations
Contract: 6 Months Fixed Term Contract, Full Time 35 hours per week
Salary: £20,163.00 per annum pro rata

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours
Does the following describe you?
- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role
As an Advice and Information Officer you will be based primarily in the Area office but will spend some of your time getting out and about into the community, running outreach sessions designed to provide advice and information about all aspects of the Legion's work for those living in Leeds and West Yorkshire.
Accustomed to providing advice and information support to customers, you'll have an understanding of statutory welfare provision and experience of building relationships with a range of different agencies. An excellent communicator with an outgoing personality and strong organisational and planning skills, you will also need good IT skills and be confident in supporting our beneficiaries.
It is essential that you have an empathy with the UK armed forces community and some knowledge and understanding of this area would also be an advantage.

There maybe a requirement for travel across the West Yorkshire area; therefore, a full driving licence and use of a car is desirable for this role.  

Please note this role is based at our Leeds Area Office which is located at 73-75 Albion Street, Leeds, LS1 5AA

How to Apply
Please apply by clicking 'Apply Online'

Closing date for this role is Friday 1st November 2019

Company

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Poppy

Read our exclusive interview on Third Sector: What is it like to work in the individual giving team at The Royal British Legion?

 

Company info
Website
Telephone
0808 802 8080
Location
199 Borough High St
London
London
SE1 1AA
GB

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