Pension Wise Guidance Specialist

Citizens Advice Taunton
East Devon, Shepton Mallet, Taunton and Weston-super-Mare
£24,000 per annum pro-rata
Closing date
8 Nov 2019
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Various hours available, including full-time. Part-time applicants can apply for 2.0, 2.5 or 3 days per week (those applying for 2.5 days per week must actually be able to work 2 days pw one week and then 3 days pw the next)

Fixed-term contract until March 31st 2021

Pension Wise provides guidance on pension freedoms to those aged over 50 with defined contributions schemes, enabling them to make informed choices about their pension pots. 

Citizens Advice Taunton is the employer for these vacancies and is part of a group service overseen by Citizens Advice Plymouth.  You will work from a variety of offices, and meet a large number of clients.  The service is funded by the Department for Work & Pensions, and is an important part of our Citizens Advice offer.  This post will see clients in locations such as East Devon, Shepton Mallet, Taunton and Weston-super-Mare. 

Please read the Person Specification regarding work experience requirements, and also the requirement to have a driving license and access to a car.

Candidates must be able to attend a residential training course spread intermittently over 3 weeks in January.

How to apply

Please download the attached documents and send your completed application form to Jon Shoesmith (Chief Officer) at by 12.00pm on Friday November 8th.

Shortlisted candidates will be notified by Wednesday November 13h.  

Interviews will take place in Taunton on Tuesday November 19th.

Start date: December or January, depending on availability

Diversity Forms should be sent to

To arrange an informal discussion about the role please contact one of the Pension Wise Team Leaders;

Ruth Lisney on , or

Sean York on

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