Supporter Care Officer

Position: Supporter Care Officer
Type: Part-time (14 hours per week), permanent, the working pattern is flexible and can be agreed at interview
Location: Cricklewood, NW London
Salary: £24,398 - £27,160 per annum paid pro rata plus excellent benefits
Salary Band: Band C, Level 3
Department: Fundraising
Reference: DL41

Our client make sure people living with MS are at the centre of everything they do. And it’s this commitment that unites them across the UK.

Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information.

Their people are their greatest asset and the key to their success. They offer a vibrant, progressive environment where you will make a difference.

About this job

Are you looking for a part-time role and have the passion and skills to deliver great service to the charity's supporters? Then this role within the Supporter Care team may be for you! They are looking for someone to join a friendly, supportive team for around 2-3 days per week, working a maximum of 14 hours per week. They can be flexible on the working pattern for the role.

Experience of working in the charity sector beforehand is not essential, they are ultimately looking for someone with the drive and enthusiasm to deliver the best possible supporter experience to their supporters.

You will provide a high level of customer service and support to supporters, volunteers, groups, members of the public and internal customers through all communication channels. You will also contribute to the building and overall implementation of the whole of the Supporter Experience department’s objectives.

They offer 27 days annual leave pro rata (excluding bank holidays), travel loan and various other benefits such as supported developmental opportunities.

Closing date: 9am on Monday 28th October 2019

To Apply and for More Information:

After you have followed the job board process, you will receive an email from CHM Recruit with instructions on how to complete your application.

Please check your email inbox and spam / junk folder and disregard any automated email correspondence from the job board.

Our client is committed to promoting equality and diversity.

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