Job title: Case Officer
Region: London
Directorate: Operations 
Contract: 6 Months Fixed Term Contract, Full Time - 35 hours per week
Salary: FTE £29,268 per annum pro rata (£24,816 plus London Weighting £4,452)

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours
Does the following describe you?

- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others
If so then we would like to hear from you ….

The Role
An opportunity has arisen to join the London Area Team as a Case Officer for a 6-month contract, 35 hours per week. As a Case Officer, you will work with individuals eligible for Legion assistance to help them to access the right support in a timely and seamless way in areas such as finance, employment, health or housing advice or overcoming temporary crisis. You will also support the work of our volunteer caseworkers. A self-starter, confident at working independently, you will be responsible for forging successful relationships with statutory bodies and other agencies to maximise our reach and impact.

An experienced and customer focused case manager, assured in advocating on behalf of clients, you will have a good understanding of the UK benefits system and be used to working across multiple agencies. You’ll also need to be a strong team player, with excellent communication, planning and organisational skills.

How to Apply
Please apply by clicking 'Apply Online'

Closing date for this role is: Wednesday, 23 October 2019

Interviews will be held on Wednesday, 30 October 2019