Role: Repairs and Maintenance Officer
Salary: £15,704.64 pro rata (£28,044 FTE)
Contract: 21 hours job share, Tuesday, Thursday & Friday 9am to 5pm.
Location: Lower Eashing, Surrey
Responsible to: Head of Property Services
About the organisation
Our client, a housing association, is a leading national rural specialist working to provide affordable homes in small villages for local people. They own and manage around 1,250 affordable properties, spread amongst 150 villages, and have a development programme of around 200 more homes. The Association has its head office in central London with all service activity delivered from their office currently in Guildford (and moving to Lower Eashing). Following an In-Depth Assessment in 2018, the Association kept the highest regulatory judgments of V1 and G1.
About the role
As a Repairs and Maintenance Officer you will be responsible for the smooth and effective running of the repairs and maintenance system. You will provide a full repairs service for the association’s customers, ensuring efficient cover of the phone helpline. You will act as the main interface with our repairs and maintenance contractors, ensuring continuity of cover and monitoring quality and compliance.
To succeed in this role, you will have previous experience working within a repairs and maintenance environment. You have the ability to build strong relationships with colleagues, customers and contractors and enjoy working within a small team.
In addition, you will have:
- Experience of housing administration procedures
- Excellent written and IT skills with good attention to detail
- Customer focus with excellent telephone manner
- Good analytical and time management skills
An understanding and experience of working with rural communities would be an advantage.
Closing date for applications: By Midnight on Sunday 3rd November 2019
Interview date: Interviews will be held on 12th November 2019.
Please note that whilst interviews will be held in Guildford, our client are moving into new offices towards the end of the year in Lower Eashing.
To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to the employer’s website where you can complete your application for this position.
This organisation is committed to equal opportunities and values diversity in its workforce.
No agencies please.