Education Manager

Job Description – Education Manager

About Eikon:

Eikon is a Surrey based charity that has been working in the local community for almost two decades, providing long-term support to some of the county’s most vulnerable young people and their families.

Our vision is to develop happy, thriving and resilient young adults who can contribute positively to society.

Job Title:                          Education Manager

Location:                          Offices New Haw, Surrey

Hours:                              37.5 hours per week

Length of Contract:           Permanent

Rate of pay:                      £37,000 per annum

Responsible to:                 Chief Operating Officer

Holiday Entitlement:          25 days plus Bank Holidays pro-rated

Pension:                           Workplace Pension Plan

Main purpose of Job

Strategically lead and manage the direct delivery of Eikon services to children, young people and families across Surrey, with a particular focus on our work in schools and colleges

KEY RESPONSIBILITIES

Partnership Working

Develop and maintain strong strategic relationships with key stakeholders, particularly    education providers

Build relationships with other key organisations (schools, local councils, health partners, other voluntary organisations) to support the growth of Eikon in education settings

Cross Organisational Working

Contribute to Eikon’s strategy and objectives, and ensure the organisational perspective is  reflected in the delivery of services and outcomes for young people

In collaboration with colleagues across Eikon strategically develop opportunities to improve services for children, young people and families in Surrey

In collaboration with peers within the department write and monitor operational business plans

Management of staff and teams

Line manage staff in line with Eikon's policies

Ensure appropriate clinical supervision is undertaken and provided for all frontline staff

Develop frontline staff, ensuring a high-quality service is delivered in accordance with all other best practice guidelines

Support managers to identify learning and development needs of their teams and develop learning and development plans

Safeguarding and health and safety

Work in collaboration with the DSL to ensure all staff are competent to manage safeguarding issues

Lead on supporting staff with all safeguarding issues and liaise with the DSL where appropriate

Understand and act when safeguarding issues need to be escalated

Put in place policies and procedures that support the safety, health and wellbeing of staff and Children and Young People

Risk Management and Quality Assurance

Systematically monitor organisational risk and put in place measures to mitigate risks

Develop and implement quality assurance processes and practice

Systematically monitor the quality and effectiveness of frontline services

Keep up to date with good practice, legislation and policies that have an impact on service delivery at Eikon

Ensure case management is undertaken to a high quality (including ensuring systematic case note review processes are followed)

Update and review all relevant policies when necessary

Embed a culture of continuous improvement across all teams

Monitoring, reviewing and reporting

      Undertake regular and systematic case note review processes and monitor for quality of recording

      Ensure all data and information is uploaded onto all relevant databases (Breathe HR, Evide,  Donorfy, Sage)

      Monitor and evaluate all relevant frontline services and set targets for delivery

      Ensure all direct delivery of services for children and young people use the Eikon Impact    Measurement tool

      Ensure regular reporting of progress with business plans

Understanding need

Use external research, insight and intelligence to identify emerging needs and trends in children and young people in Surrey and identify gaps in services

Undertake analysis of internal data to identify, trends, and gaps in provision

Fundraising and Budget Management

Work with the fundraising team to identify, promote and support local and wider organisational fundraising opportunities

Monitor and develop relevant service delivery budgets

Working with finance ensure delivery is kept within budgets and contractual obligations

Other roles

Provide on call cover as part of a rota of senior managers

Undertake any other duties reasonably required by the line manager

Person specification - Key skills

Teaching qualification to degree level or equivalent experience in education settings

Substantial experience of delivering services to children, young people and families

Significant experience of strategic collaborative working

Experience of matrix management

Expertise in systematically understanding the needs of young people and an understanding of emerging issues

Knowledge and understanding of the education system, Local Government, early intervention and prevention

Significant experience of leading and developing teams

Significant experience of monitoring case work, case note processes

Substantial experience of 1:1, specialist group and large group youth work focused on prevention and early intervention

Extensive line management experience and experience of developing and supporting a range of people

Proven strategic ability to work across teams and departments

Experience of dealing with safeguarding children and young people and knowledge of safeguarding policies and procedures

Experience of working with people at all levels of organisations

Significant experience of monitoring, impact measurement and evaluation of a range of services

Ability to analyse data and interpret this into service design

Substantial understanding of organisational risk and experience of putting in place measures to mitigate risk

Experience of budget management

Experience of ensuring continuous improvement is integral to your work

Experience of updating policies and procedures

This job description may be subject to review as the Organisation is constantly developing. This will be in consultation with the job holder

Applications

If you are interested in applying for the role, then please send your CV and a covering letter explaining how your experience and skills fit with the JD (no more than 2 sides of A4) to jean.pullen@eikon.org.uk by using the Apply section below.

Closing date for applications: 29 October 2019

Interviews: 07 November 2019