Head of Programmes and Impact
Position Title: Head of Programmes & Impact
Responsible to: CEO
Staff Managed: Athlete Manager, Data and Insight Manager, Programmes Operations Manager, Programme Officers x 2
Salary: £42,000 - £45,000
Location: Home based
Term: 12mth fixed term contract
Closing Date: 30th September 2019
Interview Date: 8th and 9th October 2019
DAME KELLY HOLMES TRUST
Dame Kelly Holmes Trust is UK youth sports charity which supports 11-25-year-olds who are harder to engage in both education and in the community. We use the power of world class athletes to train and mentor young people to achieve their potential through personal, social and emotional development programmes. In partnerships nationally and locally, our programmes increase young people’s self-esteem, confidence and resilience which enables them to move into employment, become leaders within their communities, achieve in education and to improve their wellbeing through sport and physical activity.
Over the next 3 years, we will support at least 3,000 young people who are harder to reach, to achieve their potential. Each of these 3,000-young people, will inspire 5 more people within their community through their social action projects.
Over the last ten years we’ve helped more than 2,300 into employment as a result of our flagship Get on Track programme and in total our programmes have generated more than £23 million in social value since 2012 London Games.
For more information on our work and the programmes we run, please visit: www.damekellyholmestrust.org.
Please email a letter outlining how you meet the person specification and a copy of your CV to: firstname.lastname@example.org.
The Dame Kelly Holmes Trust recognises the value that a diverse workforce can bring to our organisation and strives to reflect this among our employees, athletes, volunteers and other stakeholders. To help us measure how well we are doing against this, please could you complete our online Monitoring and Diversity form - HERE
It’s a very exciting time for the charity and we are now seeking to appoint a Head of Programmes and Impact, initially on a 12mth contract, to implement, manage and strategically develop the Trust’s programmes across the UK.
The role of Head of Programmes and Impact is to lead the implementation of the Trust’s operational strategy by overseeing the leadership and management of our programmes and services for young people, including ensuring contractual commitments are met. This post will also oversee the development programme of our Athlete Mentors and the implementation and development of our More Than Medals Athlete Transition programme.
The post holder will work with internal and external partners and stakeholders and be responsible for leading the performance, quality assurance and development of programme operations, ensuring delivery falls in line with contract and funder requirements, achieving high quality and positive outcomes for the organisation’s beneficiaries.
In this role you’ll use your strong communication, organisation and relationship building skills to work as part of an ambitious team to ensure continued quality and impact of our programmes and facilitating a commitment to continuous improvement.
Main Duties and Responsibilities
• To oversee and develop the Trust programmes in collaboration with the Board of Trustees and the CEO.
• To lead the delivery of an operations strategy which delivers the agreed vision and goals for Trust, and to communicate this effectively within operations via KPIs, targets, and regular briefings.
• To contribute to overall strategy development as a member of the senior management team.
• Responsibility to ensure the preparation and timely submission of progress reports on objectives, budgets and targets.
• To lead, motivate and develop the operations team, using regular one-to-ones, annual appraisal and other performance management tools to ensure that managers and team members are enabled to grow, develop and give their best performance.
• Lead the design and implementation of effective and robust systems and processes for the operational delivery of programmes in achieving required delivery outputs.
• Being impact driven and using data and results to ensure the planning and delivery of a high-quality programme to drive continuous improvement.
• Lead on embedding and implementation of effective Quality Assurance programme in partnership with our impact and research partner with the ability to interpret Qual and Quant data how to use it to improve our programmes and drive this change.
• To ensure that the Trust is compliant with all the necessary protocols, insurance and legislation.
• To externally assess partnerships and organisational contacts to further the work of the Trust.
• To support and lead on areas of the organisational safeguarding commitment.
• To participate in other internal and external meetings/networks regularly.
• Other reasonable duties as may be required by the Chief Executive and Trustees.
Person Specification - Key: E = Essential; D = Desirable
How Evidenced and Assessed Leadership
• Experience of contributing to the development of overall strategy as part of a senior management team, and ability to translate this into operational strategy and plans that help deliver the organisation’s vision and mission.
• Extensive people management experience, including demonstrable expertise in managing people remotely.
Interview/ Application Knowledge and Experience
• A track record of excellent project management skills (accuracy, attention to detail, scheduling, problem solving and monitoring) at a national level and have a strong working knowledge of GDPR.
• Significant understanding and knowledge of young people’s needs, particularly those not in education, training or employment and those generally at the margins of society
Interview/ Application • Proven ability of building and managing effective partnerships/relationships with organisations and leading strategic plans
Interview/ Application • Experience of successfully developing, managing and delivering multiple projects, on time and within budget
Interview/ Application • Knowledge of report writing and extrapolating data to inform decisions
Interview/ Application • Knowledge of implementing quality assurance systems and the ability to objectively assess the performance of partners and colleagues against an agreed competency matrix
Interview/ Application • Proven experience and working knowledge of safeguarding principles and practices and investigation / reporting protocols.
Interview Communication and people skills
• Excellent communication skills: tailoring oral and written communications for the intended audience, ability to adopt a variety of styles, ability to listen to, influence and persuade others
• To possess, or to have the ability to develop, a thorough knowledge of the work of Dame Kelly Holmes Trust and the sport for development movement
• Experience of managing people including individual development, performance management and HR processes and practices.
Interview Organisational skills
• Ability to juggle competing priorities and operational pressures and remain calm under pressure.
Interview / Application
• Competent IT skills (all Microsoft Office packages)
• Experience of database management
Application Personal qualities
• Enthusiastic and hardworking with the ability to work on own initiative
• Able to handle significant confidential material and information
• Positive outlook, tenacious and results-driven
• Energy and drive to improve delivery and standards across the Trust
• Able to travel extensively across the country as required for the job role
• Understand and value the need to work in cooperation with colleagues and others across the charity.
Interview / Application
GDPR privacy notice (recruitment)
This notice explains what personal data (information) we will hold about you, how we collect it, and how we will use and may share information about you during the application process. We are required to notify you of this information, under data protection legislation. Please ensure that you read this notice (sometimes referred to as a ‘privacy notice’) and any other similar notice we may provide to you from time to time when we collect or process personal information about you.
Who collects the information
Dame Kelly Holmes Trust (‘Company’) is a ‘data controller’ and gathers and uses certain information about you.
Data protection principles
We will comply with the data protection principles when gathering and using personal information, as set out in our data protection (employment) policy.
We may collect the following information up to and including the shortlisting stage of the recruitment process:
• Your name and contact details (i.e. address, home and mobile phone numbers, email address);
• Details of your qualifications, experience, employment history (including job titles, salary and working hours) and interests;
• Your racial or ethnic origin, sex and sexual orientation, religious or similar beliefs;
• Information regarding your criminal record;
• Details of your referees.
We may collect the following information after the shortlisting stage, and before making a final decision to recruit:
• Information about your previous academic and/or employment history, including details of any conduct, grievance or performance issues, appraisals, time and attendance, from references obtained about you from previous employers and/or education providers;
• Information regarding your academic and professional qualifications;
• Information regarding your criminal record, in criminal records certificates (CRCs) and enhanced criminal records certificates (ECRCs);
• Your nationality and immigration status and information from related documents, such as your passport or other identification and immigration information;
• A copy of your driving licence.
• You are required (by law or in order to enter into your contract of employment) to provide the categories of information marked above to us to enable us to verify your right to work and suitability for the position.
How we collect the information
We may collect this information from you, your referees (details of whom you will have provided), your education provider, the relevant professional body, the Disclosure and Barring Service (DBS), the Home Office.
Why we collect the information and how we use it
We will typically collect and use this information for the following purposes (other purposes that may also apply are explained in our [set out details, e.g. data protection policy]):
• to take steps to enter into a contract;
• for compliance with a legal obligation (e.g. our obligation to check that you are eligible to work in the United Kingdom);
• for the performance of a task carried out in the public interest; and
• for the purposes of our legitimate interests, but only if these are not overridden by your interests, rights or freedoms.
We seek to ensure that our information collection and processing is always proportionate. We will notify you of any changes to information we collect or to the purposes for which we collect and process it.
How we may share the information
We may also need to share some of the above categories of personal information with other parties, such as HR consultants and professional advisers. Usually, information will be anonymised, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations. We may also be required to share some personal information as required to comply with the law.
Sensitive personal information and criminal records information
Further details on how we handle sensitive personal information and information relating to criminal convictions and offences are set out in our GDPR Data Protection Policy which can be obtained by contacting our Data Protection Officer, Ben Hilton on email@example.com